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Phoenix Telecom Inc Reviews, Services & Trust Score

Phoenix Telecom Inc operates as a Balanced MSP with notable strengths in Strong communication, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 0 (3 reviews) AI Trust Score: 38/100 Balanced MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for Phoenix Telecom Inc

38
Trust Score
3
Analyzed Reviews

😊 Positive: 67%

😐 Neutral: 0%

😠 Negative: 33%

Pensacola, Florida

Phoenix Telecom Inc Quotes?

Business Support Analysis

Phoenix Telecom Inc operates as a Balanced MSP with notable strengths in Strong communication, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Strong communication
Professional client interactions

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Quality electrical work
Friendly and professional staff
LED lighting installation
Rewiring services
Ceiling fan and sound system installation
Payroll delays
Poor employee communication
Employee dissatisfaction

AI Review Intelligence Summary

Customers generally praise the company's quality of work and professionalism, highlighting successful electrical projects like rewiring and LED lighting installations. Positive feedback emphasizes the friendly staff and willingness to rehire for future jobs. However, there are significant concerns about the company's payroll practices, with reports of delayed payments and poor communication regarding paychecks, which negatively impacts employee satisfaction.

Customer Review Highlights

Aaron Stanley ⭐ 4/5

Awesome place good people...

Candice Delgado ⭐ 4/5

These guys did an amazing job rewiring my garage and adding LED lights throughout. I will definitely be calling them again to install a few ceiling fans and my whole house sound system....

Jonathan Miller ⭐ 4/5

Does not pay employees on time, fails to communicate with employees on why paychecks have not been received. Makes excuses on why payments are late. Has happened multiple times....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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