PowerUp Technology Solutions LLC MSP Review: Ratings, Trust Score & Services in West Haven

PowerUp Technology Solutions LLC is a Balanced MSP based in West Haven, holding a 5.0/5 rating across 16 reviews. Customers most often mention Exceptional customer satisfaction. Some reviews also note Security incident reported. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (16 reviews) AI Trust Score: 83/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
50/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for PowerUp Technology Solutions LLC

83
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

West Haven, Connecticut

PowerUp Technology Solutions LLC Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
50
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

Security concerns
computer
technology
recommend
powerup

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Some reviewers raised concerns about a reported security issue.

Customer Review Highlights

Ed Emielita

I had an issue with my computer. Within minutes my problem was solved. All work was done over the phone. Very professional, knowledgeable, courteous and reasonable price. Highly recommend PowerUpTechnology !!...

Dudley Labrador

By far the best computer and technology services, repair, and consulting company I've ever dealt with. Awesome customer service, very smart and personable. Highly recommend!...

Jennifer Garcia

Best computer repair service in Connecticut. I trust them with all my computers, phone and network security issues....

Josh Murphy

Great people, friendly, very professional and knowledgeable of the Products. Would definitely recommend PowerUp Technology....

Justin Marioni

Needed some computer work done and didn't have the time to do it myself so I contacted PowerUp Technology Solutions and not only was I given a great quote but he had my computer up and running very quickly. Thank you PowerUp Technology Solutions. You guys are my heroes....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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