Preactive IT Solutions

Preactive IT has gotten up to speed very quickly with the needs a company the size of ours has. From the moment we started (and some work before) our contract term, the team at Preactive has been there for every need we've had. Highly recommend!

We have enjoyed working with Preactive as our IT provider for the past few years. Their support is helpful and fast, and have excellent customer service, too. Thanks, Preactive!

Jess, Marlon, JT, Ryan are the best.... they are quick at fixing my unsolved problems and patient with me when I am not good with software terminology. Preactive IT Solutions is fast and ready to help out in any small situation.

Preactive has GREAT Service! The support line is answered by a real person that is usually able to take care of the issue without having to transfer, call back or set up a ticket. Jess is the name of the support tech that helped me, but all …

Charles was very helpful, Preactive IT always ensure that everything is resolved quickly and efficiently. Excellent customer service. Thank you Charles!

Preactive IT Soultions handles the IT for the company that I work for. Every time I have a problem whether at the office or when I'm working remotely from home or out of town, they are always very quick to log into my computer and resolve the issues that I am having. They are always very professional.

Preactive is definitely my go-to when I get stuck on anything dealing with my computer and also while remoting in. I 110% appreciate their time, effort, and how all-around generous they are to help you. I would highly recommend this extremely helpful business.

Very responsive and willing to take the time to figure out any issue. I would recommend for those looking to protect their sensitive information and receive overall excellent IT support.

Justin has helped me on multiple occasions and provided excellent customer service. He saved me a ton of downtime, and was able to fix my issues quickly.

Preactive will stay on the phone with you for as long as their services are needed. They'll try a million and one different options until they find the solution you need. I appreciate all of their help with my IT struggles!

Justin with Preactive is knowledgeable and always ready to help.
He has assisted our company with several issues and projects and he always delivers with a good attitude.

Quick and professional. They got my issues resolved without issue and have always been reliable since our company started using them a couple years ago. Highly recommend.

Preactive is the best in this business! They are quick at solving any solution and are very friendly and professional. I will be recommending them to anyone with any IT needs.

I am pleased to share this positive review. I have worked with Preactive solutions in my job over the last 4 years and their support and patience have been superb. I highly recommend their services.

If you're looking for an outstanding IT company, then Preactive is for you! Every time we need help they're available and do an excellent job. Thank you for helping an electronically challenged individual such as myself! You guys are terrific.

PREACTIVE IT has become the backbone of our company’s tech support strategy. They are very responsive and have always been able to help us even during evenings and weekends. Their ability to handle many issues remotely has result in very …

Preactive IT is the best managed IT provider out there. Their name says it all. They keep so many things from happening to your business networks. They solve problems before you even notice them. Not only are they experts in their field, …

Preactive always takes care of IT requests timely and efficiently. In addition, their firewall does a great job of keeping out hackers. I recommend them without hesitation.

Jake at Preactive IT Solutions was extremely helpful in fixing my issue, and he did it quickly and professionally. I'm very impressed with their service and highly recommend them to anyone needing IT support. Thanks, Jake!

Quick response time, even outside work normal business hours. Very organized when it come to keeping different requests in priority order. It's been nice working with them.

MS Teams was losing some conversation data for whatever reason.

Working remotely requires that MS Teams remains functional and consistent. …

Preactive I cannot tell you how many times we have had to call, they always go above and beyond to resolve any issues in a prompt manner! We have had the privilege of getting to know the staff very well, the problem solves the issues as a TEAM!!! LOVE OUR IT GUYS! Marlon ,Grant ,JT, Chris, Steven even Jake super GROUP

The tech was able to handle my concern and need with a speedy and prompt response. I didn't need to have a a follow up as it was corrected/fixed on the 1st attempt. They are always Johnny on the spot.

My experience with Preactive IT has been very good! Anytime I call for a solution, someone is available to help fix the issue! I consider myself very tech-oriented, so I mostly troubleshoot on my own, but every issue I've come to Preactive with has been solved within the same day!

Preactive IT is an essential extension of my staff. They are only a phone call away and they solve our problems quickly.

Wyatt was onsite to help with setup and installation of five devices. He did this quickly and efficiently. Our employees were back up and running in a few short hours!

Justin was super helpful, when a difficult issue came up (beyond restarting the PC or reinstalling Software), he took the time to research the problem and contact me immediatly with a solution. Quick, competent and very friendly! These guys are very polite and happy to help, qualities often missing in the IT buisiness.

The Preactive IT Team always delivers timely and A1 service. We have used them for a little over a year now and I can say all of the BCI team is very satisfied with the quality support they continuously provide. If you’re looking for top tier IT support, call them now and thank me later!

Devon Hess was so great to work with. I needed to do some work after hours and he helped me get my computer set up to remote desktop. My computer was running slow and he even stayed on to make sure I got connected. Thank you, Devon!

Preactive is always quick and accurate when diagnosing our network and computer issues at our company. Dave Liebl is a miracle worker!! When others including myself can't figure it out, Dave to the rescue!

I run an IT Company on the other side of Texas and have known Charles for a while. I had a customer in Houston that needed some parts swapped out on a server. Preactive responded quickly, did a great job communicating with us and got the job done. It was overall a great experience! Thanks for the help Gents!

I have had nothing but the best service from Preactive since we employed their services. Very professional and prompt responses every time. Highly reccomend

Charles and his team have been a champion when it comes to providing our team with prompt, reliable and dependable service; we have been very satisfied with their response time. Overall Preactive IT Solutions support is great and helps our team to be successful.

J.T was really awesome. I like that he could help me, help him so that he could get it right to help me. That was awesome! Even after our communication got disconnected, in the space of the 'username' him and I were communicating, writing …

Preactive IT is extremely helpful, friendly and knowledgeable. They always answer the phone promptly even outside of normal working hours and solve your issues as best they can. I have never left a call dissatisfied and greatly appreciate their help.

Grant was very helpful and resolved our issue. Our printer was showing offline and I am working from home. He was able to remote in and fix our issue quickly.

I have used Preactive IT for my business for over 7 years. I have nothing but positive things to say about Charles and his team. His staff and techs are very helpful and knowledgeable. Specifically, Dave Liebl is the tech that has been …

The value of an IT consultant is not just setting your system up properly but also maintenance of the system. Things are going to happen with all the bad actors on the internet. Keeping them out of your system is important and responding immediately when things do break are very important. Preactive IT doe sit very well.

Jake at Preactive IT Solutions was very helpful in getting all my server access setup on my new computer. He was very professional and quick. And answered all my questions.

Preactive Solutions has been our Tech support for sometime now. The Preactive team has always been professional, courteous and quick to solve the issues at hand. Team player Justin, whom I spoke with this morning, exemplified these traits. Thanks for the support.....