Progressive Computing, Inc.

Progressive Computing has been a true business partner since the beginning of our relationship. The senior management as well as the everyday workers are great in finding concerns, fixing them and giving future strategies.

Customer service is generally fast and effective. Part of this is thanks to Raj, who consistently provides solutions even within challenging timeframes.

8 years ago

Knowledgeable and always on the lookout for me!

From the time we first met with the principals of Progressive, we were treated like family. Their transparent and no-pressure approach to business development was an immediate differentiator, and their knowledgeable, pro-active and calming …

We enlisted the services of Progressive Computing in March of 2020, after we were dissatisfied with our previous IT company. From the first call to Jess Hachigan, to meeting with Jess and Ugo, we knew we were in good hands. We figured …

3 years ago

5 years ago

Outstanding response by individual assigned to our account. Generally ahead of the curve on new software, security, etc. An example is our Cloud conversion project

I experienced a problem that caused my computer to lock on me. Once I called PCI the problem was addressed efficiently, and quickly was resolved. I appreciate the patience of my assigned agent as I am not as fluent in computer talk as most …

Technicians are very helpful and knowledgeable. Thanks to Cameron and Graham.

PCI is wonderful! Great service & Great people!

Since our company switched from in-house IT staff to Progressive Computing, Inc. several years ago, I still believe it was one of the best business decisions we have made. It's improved so many aspects of our day to day work, but more …

The team consistently offers the client personalized service. They have “grit” and never give up on a problem no matter how complicated.

6 years ago

We've been working with Progressive Computing for over twenty years, and to date we have never been disappointed in their service. …

6 months ago

I like working with these folks because they almost always resolve my issues fairly quickly.

I received a call prior to my scheduled time which made me feel my tech issue was important to you. Issue was resolved quickly. Much appreciated.

Edited a year ago

Progressive Computing has been for 20 years, a major component in our success in navigating a complex approach in many new and sometimes problematic hardware and software changes. In order to remain relevant, we need to be on the cutting edge of the latest technology, and Progressive has enabled us to do this.

Progressive is a great company to work with because they are very attentive and always there to help with any issues that may arise. The process of submitting a ticket and having someone call you back that day is a very hands-on service.

I have been very fortunate that my dental office has our technology monitored and updated by Progressive Computing for well over 10 years. It is no secret that they are a successful firm because they exceed my expectations each and every …

a month ago

As the owner of a home improvement company, it is imperative that our computer systems not only be working properly, but also efficiently. There are many companies that will fix things when they break, but there are not many that are …

Very professional and always HELPFUL. Thank you for being our strategic partner in our success!

As we continue to work with Progressive, we are meeting new faces when they come on site to help us. It's nice to know the old faces are still behind the scene taking care of us and it's also nice to know the new faces are very good at what they do.

I've worked with Progressive for many years, and they've always been very responsive and pro-active with our account. Great systems in place to support us!

We have been using Progressive for many years and have been extremely satisfied with their performance and expertise. In the last couple of months, they have really stepped up to the plate and delivered home run after home run despite the …

a year ago

Progressive are really impressive, they are fast, really knowledgable, and just very pleasant to deal with. I heartily recommend them, a nice team and I wish you all well!

12 years ago

No IT company is more responsive to their customers than Progressive Computing Their "Help-Ticket" system ensures that issues are corrected or problems fixed swiftly. The "Help Desk staff are patient and very knowledgeable. …

7 years ago

My issues were resolved and Graham (sorry if I misspelled his name) is always a pleasure to work with.

My organization has been working with Progressive for a number of years now. As a small non-profit, controlling costs is a top priority, and they very much understand that challenge. Their customer service is top-notch: for a long time, …

5 months ago

Edited a year ago

I have known Ugo and Robert for years. You could not be in better hands in terms of IT Security, IT Service and IT Solutions.

We have been using Progressive Computing for about 4 years. we have found them to be very accommodating with situations that arise for us. They have set up Networks, New Pc's, Printers, Cloud Storage, Software ect... …

Best technical partner I had so far.
Their team well integrated with ours and the communication is very transparent and positive.

We have been partnered with Progressive for our IT needs for about 4 years and we are very impressed with their services! Their team of experts are incredibly diligent and responsive, as well as very professional. I look forward to our continued partnership for many many years to come!

When having software installed, Kimberly was pleasant, professional, quick & efficient as always.

Big thanks to Graeme for the help yesterday! Everything was handled quickly and smoothly, and the experience was super pleasant!

5 months ago

Recd and email about my Microsoft expiring. Everything looked legit but wanted to make sure. Contacted PC and they got on it right away and gave me the info I needed. Love the service they provide!

PCI has a great team, responsive, knowledgeable and flexible. They are a true business partner!

a year ago

Edited 6 years ago

6 years ago

Great company

The techs are very helpful. Most importantly, they listen to what the problem is and are very adept at resolving the issues. It is nice to get things fixed properly the first time.

Best in the area

Very quick to respond to IT issues unlike our previous IT provider

Through this pandemic, like many businesses, we had to transition to working remotely overnight. Despite being on the West Coast, Oscar and the rest of the team helped us move from 100% in-office work to 100% remote ability. They have …

We have been with Progressive for almost twenty years and have always found them to be reliable, professional, knowledgeable and committed to 5 star service.

Raj was very helpful with fixing our headset. He offers great communication!

After working with the team at Progressive Computing over the past year, I can without a doubt say they have made our lives much easier. Whether it's implementing MFA software, installing drivers, rebuilding an operating system, the team at …

2 years ago

Great company, they deliver what they promised.

Great customer service