Progressive Tech Bothell - MSP Reviews, Trust Score & AI Analysis

Progressive Tech operates as a Balanced MSP with notable strengths in Helpful support team, Strong communication. The company appears best suited for 100+ employees (mid-size to enterprise) organizations seeking Standard IT support.
Progressive Tech logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.5 (265 reviews) AI Trust Score: 99/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for Progressive Tech

99
Trust Score
25
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Bothell, Washington

Progressive Tech Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Strong communication

Most Common Customer Feedback Themes

Helpful support team
Strong communication
progressive
tech
data

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication.

Customer Review Highlights

Job Market Solutions

As a small business, when your technology isn't working properly, everything gets put on hold while you troubleshoot. Down time is expensive! After limping along with a less-than-ideal workaround for several months, I met with David at …...

Christopher Tucker

These guys are awesome. They were super honest and helped me resolve a hardware issue with my laptop. I spoke with them for a while and could tell they knew a lot about software as well. 10/10 recommend....

Tristan Heberlein

Progressive Tech has helped me with many issues over the past ten years. From data recovery on dead machines (both desktop and laptop), to screen replacement on a laptop to troubleshooting other hardware issues. Just recently they helped me …...

Eric Mueser

I've learned over the years to judge repair services not by how they handle at their best, but how they handle things when they go wrong. I needed them to clone and upgrade the SSD in my laptop and while cleaning the …...

Dan McKinney

This place ROCKS! It's quite scary letting go of your computer and trusting it in the hands of someone else, but the professionals at Progressive Tech took excellent care of my data. They ghosted and installed a new SSD in my Mac Pro and …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Progressive Tech.


No discussions yet. Be the first to ask a question about Progressive Tech.

When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>