ProTech Services Group (Memphis) - 4.8/5 Rated MSP Reviews & Services

ProTech Services Group, Inc. is a Balanced MSP based in Memphis, holding a 4.8/5 rating across 40 reviews. Customers most often mention Helpful support team. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
ProTech Services Group, Inc. logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.8 (40 reviews) AI Trust Score: 79/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for ProTech Services Group

79
Trust Score
27
Analyzed Reviews

😊 Positive: 96.30%

😐 Neutral: 0.00%

😠 Negative: 3.70%

🌐 Visit Website

Memphis, Tennessee

ProTech Services Group Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
always
protech
helpful
knowledgeable

AI Review Intelligence Summary

Based on 27 reviews averaging 4.9 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Cindy Perry

Great service!!!!...

Jacqui Greco

Jaylen was very efficient and great to work with. Allen is great also. Both have the skills and knowledge to effectively and proactively assist me and my co-workers with our concerns....

Vicky Roper

These guys are awesome!...

Brayden Newcomb

I have spoken with Brandon, Carter, and Chad so far. They are all extremely helpful. Big thanks to them....

antonio dye

Edited a month ago...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss ProTech Services Group, Inc..


No discussions yet. Be the first to ask a question about ProTech Services Group, Inc..

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>