Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 56.25%
😐 Neutral: 6.25%
😠 Negative: 37.5%
Tinley Park, Illinois
Proven IT Quotes?Based on 16 reviews averaging 3.4 stars, overall feedback is mixed. Customers most often mention responsive support, strong communication.
Thanks for your 5-star review, Drew! We're glad you had a great experience....
Pushy sales tactics. Multiple walk-ins, cold calls, and unsolicited e-mails. Picked up a call from one of their sales reps and they hung up in mid-conversation when asking them to remove our company from their list. I sent a follow-up …...
We’ve been with Proven IT for 3 years now across 4 of our locations, and they’ve consistently delivered outstanding service. The team is knowledgeable, responsive, and truly understands the needs of our business. It’s been a pleasure working with them, and we look forward to continuing our partnership. Highly recommend!...
Their sales pitch was spectacular, but their deliverables are either completely absent (in some cases refusing to do projects that were discussed when we signed) or actively harmful (their actions took our network down more than once …...
They will send you a used copier and if you're lucky they'll make sure everything on it works. Otherwise if they don't like you, they'll send you their worst service technicians. Management takes pride in being combative with their …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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