Queen City Computers (Burlington) - 5.0/5 Rated MSP Reviews & Services

Queen City Computers is a Balanced MSP based in Burlington, holding a 5.0/5 rating across 3 reviews. Customers most often mention Helpful support team, Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (3 reviews) AI Trust Score: 47/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Queen City Computers

47
Trust Score
3
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Burlington, Vermont

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MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
adam
computers
help
queen

AI Review Intelligence Summary

Based on 3 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Joe Ryan

I was completely satisfied with Queen City computers. He is very knowledgeable and I’m glad to have Queen City computers willing to be available to help with computers at a reasonable cost. I highly recommend them....

Chris O'Grady

We have been blessed to have Adam and QCC help us with our IT/Technology needs. QCC is reliable, trustworthy, and efficient. We have used QCC for our small business and at home IT projects; they also helped with our cel phones!!! Thank You Adam and QCC!...

Esther George

I found them to be extremely helpful. I am most comfortable on Macs, but needed to set up a PC to run specific programs. Adam was patient, persistent and professional....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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