QuikTek Computer Repair and Upgrade in Glendale: 4.8-Star MSP Reviews & Trust Score

QuikTek Computer Repair and Upgrade is a Balanced MSP based in Glendale, holding a 4.8/5 rating across 41 reviews. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.8 (41 reviews) AI Trust Score: 78/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for QuikTek Computer Repair and Upgrade

78
Trust Score
25
Analyzed Reviews

😊 Positive: 96.00%

😐 Neutral: 0.00%

😠 Negative: 4.00%

🌐 Visit Website

Glendale, Arizona

QuikTek Computer Repair and Upgrade Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

dave
laptop
computer
took
screen

AI Review Intelligence Summary

Based on 25 reviews averaging 4.8 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Daniel Kasen

This guy knows exactly what he’s talking about, he took a look at my laptop immediately when I brought it in and was very transparent about what it would need to be fixed, how much it would cost, and how long it would take. …...

Arthur Isa

David is very friendly and knowledgeable. Pleasure coming in....

Mike Moreno

Dave was the best. He got my laptop working and was honest about what I needed to do. If I ever have any computer repair that’s needs anything I will got to QuikTek....

Ben Tucci

I visited David needing help finishing a custom PC build. I had made some progress, but as anyone who's built their own machine knows, the last stretch is where things get complicated. I walked over, explained what I'd done and where I was …...

Eli L

spilled a drink on my laptop- he was able to do a full clean up and added some thermal paste for very good price!! and he added some missing screws with no extra costs! very kind, man!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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