Rapid Response Team

Jacob, Adam & their teams were great to work with! I'm very happy with my repairs and that my home is back to normal. Thank you, RR!

Jacob Guerrero came out to help with a water leak. Was extremely professional and friendly. Great service!

Thank you to Franklin and Jacob they did an amazing work. I really appreciate them. Great worker’s and really good communication explaining all the process.

Start to finish, rapid response team was great. Adam helped me deal with a complicated insurance situation and was knowledgeable and informed through the whole process. He kept me in the loop and I never was in the position of having to …

Alex Herard and his team are doing a great job for me. Always answers the phone and gets things done. Really aporeciated how nice Alex is.
Called and he was at my home that day and work was started the next day. Very responsive and kind. I definitely recommend this company.

Alex Herard has been absolutely amazing in taking care of our completely unexpected flood from Milton. The crew was already there today and completed the tear out. We will be using Rapid Response with Alex’s help for the mitigation and restoration. Thanks Alex!

The Rapid Response team was amazing. Our upstairs neighbor flooded their bathroom and it leaked into our apartment, and they were out here the same day within an hour of being notified. They’ve been here daily to check on progress and …

Rapid Response Team has always been a great company to work with. Arel Flanagan is always on point, ensures her contractors are on time and always gives a fair price for the work. This company and this employee always do a stellar job. Thanks Rapid Response and Arel Flanagan for always being ready to help.

The Rapid Response team did an amazing job! My entire house flooded & they were quickly able to place blowers & dehumidifiers throughout to dry everything. Jamie & his partner did the initial install of the drying equipment. They both …

Nothing like a major pipe blowing at midnight and waking up to water everywhere. Al was there within an hour and got everything cleaned up and machines installed. What a relief. He's been great ever since. He's been very responsive and easy to communicate with. So glad to have had him to help navigate through this.

Alex Herard did a great job repairing my house. He was honest, everything was done within the time frame he stated. He’s the best project manager I ever had.

Technician Al came to our condo today to assess the damage from a flood in our condo and could not be more personable and professional. He was very knowledgeable, and we appreciate his kindness and empathy to our situation. Rapid Response Has been a great company and did not waste any time coming out to help us.

Jacob Guerrero was fast and efficient with getting all the equipment set up and running. He was also very helpful with explaining the process and things to expect. Very professional and friendly.

Al was great! Knows what he is doing, gave me a lot of assurance my condo would be dried as quickly as possible and knows what customer service is about!

Jacob arrived quickly to assess our damage and helped us to understand the process. We appreciated his help.

DO NOT USE THIS COMPANY! They are trying to gouge prices from the Hurricane fraudently trying to charge us for removal of furniture, removal of carpet, removal of debris and cabinet, removal of insulation - THEY DID NOT OF THOSE ITEMS! …

Gilberto Cano was highly professional and like the name says, rapid. He was in and out and had my carpets dried in no time! Thanks, Gilberto!

Flood Remediation and Rebuild Review
It’s October 2024, and after hurricane Milton flooded our home, what initially looked like a small issue quickly became a full-scale remediation and rebuild …

Edible arrangements Lakewood ranch just delivered this “Share some love platter” for their Grand Opening. . The employees there were very courteous and helpful . Congratulations on your grand opening!!! All the best from one local business to another.

Alex Herard was a great help after hurricane Helene. His team did the drywall removal and sanitization very quickly and professionally. Everything went as expected and was a smooth process overall.
Would highly recommend working him for future projects!

Jacob was wonderful. He came to assess water damage, was a great communicator, very respectful, and was super personable.

Al and Jacob did amazing job , responded fast and took care of all my issues.

Jacob worked on my unit after hurricane Debby leaked through my window. Plastic barriers were used to contain the worksite. He was quick, friendly, and informative! He showed me the work he did and kept me updated.

I recently had Jacob and the Rapid Response Team come out to my apartment for a major job, and I couldn't be more impressed with their service. From the moment they arrived, it was clear that they were true professionals. Jacob was not only …

Adam Silva and his team leaded by Marlon were absolutely outstanding during my house water repair process. Once we got cleared by the insurance company Adam and his guys were on the move and very accommodating to our needs and special requests. I do strongly endorse this team.

Jacob and Franklin doing a great job drying out our home. Efficient, courteous and professional. Answered all our questions and concerns.

Terrible experience! Do yourself a favor. Do NOT use them. Bathroom repair took over 18 months due to their negligent subcontractors then LESS than 1 year after completion shower is leaking again. I have water damage behind tile. Shower walls are failing.

Jacob and Jose were very professional and did things quickly. Appreciate their hard work!

Frank did a great job, responded quick, set everything up quickly and was very patient with me explaining my situation. Thank you Frank very professional and kind!

Alex Herard and team were exceptional working to mitigate damage from hurrocane Helene and Milton. They were efficient, professional and empathetic. Highly recommend!

Jacob showed up ASAP and got everything he could taken care of. He was very informative and polite. I definitely recommend them.

Rapid Response did an incredible job repairing the damage from plumbing leaks in several rooms of my home.
I was a little reluctant about using a company provided to me by my homeowners …

Jacob was great installing and picking up. Explained the process and gave me clear expectations while mold was being treated. …

Alex was on top of this from start to finish. Very attentive to details and very quick to respond to our questions. I hope we never have an insurance claim again, but if we do I hope Alex is involved.

I can't say enough about this team at Rapid Response, they were there immediately when I called for help. They were kind and answered all my concerns. Most of all they took good care of my home. Very professional, Adam always got right back …

Jacob and Gilberto arrived promptly. Both are very professional and friendly. I had a very stressful day caused by all the unexpected damage. However, they both reassured me and told me step by step what needed to be done. Also, answered …

Joann R was my project manager and she was absolutely the best! She was able to answer all my questions and kept me consistently updated on what was happening! I appreciate all her efforts! Thank you so much Joann!

Alex Herard is a Rock Star! He has supported me every step of the way with texts, phone calls, and emotional support as I navigate flooding in my house for the 1st time. Highly reccomend him and this quality service. Truly grateful for his …

The team helped us after the hurricane Ien dropped a huge tree on our roof. They came next day and took it off very quickly and professionally. These guys are amazing! Thanks for everything

Jacob Guerrero was my tech for the day, he was very kind, easy to talk to, explained everything and very professional. Would definitely recommend

Rapid Response is a fantastic remediation team that does quality work. They made it super easy to navigate the insurance process. My client relations manager, Zac, is always ready when I call. Great service!!

Amazing team! Between Gilberto,Frank and Jamie this team has gone above and beyond with helping with my dry out. Super accommodating with your work schedule to monitor the moisture. Very grateful for your assistance.

Hi Rapid Response Team was amazing. I have been working with them on a project for my mom and they were awesome. They were always happy to assist and answer my questions anytime I called. Carlos, Jesus, Franklin, Roberto I know I missing someone they were all amazing. Great customer service. Thank you so much wonderful Job.

Our project is a similar project that most Floridians are facing these days with older homes. Our house was built with cast iron pipes that were supposed to last 50 years. Due to the salt in our sand, these pipes are failing faster than …

Jacob came out to our house re a leak we had under our sink. He was efficient, professional and explained everything very well.

My building’s first floor was flooded from a hurricane and Rapid Response was hired the repair the damages! They are excellent! Their crews work tirelessly and are extremely friendly! I am over the moon with the results they’ve provided!

Your crew was the best!! They were professional, communicative and obviously very skilled in doing their job. We could not have been more pleased with the results. I intend to recommend your company to my friends.

Jacob was very professional and answered all my questions patiently. When I voiced the concerns I had he put my mind at ease when he walked me through the process

I had Frank that came to fix my situation which he did swiftly and correct the first time around. Very knowledgeable and knows his stuff, answered a few questions I had and was polite and patient the whole time

Contacted Rapid Response Team about a problem at the house. They immediately came out to assess. Jacob was my technician and provided great communication to let me know when he’d arrive. He was patient with the question that I had for him …

Jacob and Gilberto did a fantastic job. Water damage is stressful and they helped us manage through remediation with calming professionalism.These guys are pros and it shows! A++++

Jesus Toro, Zee and Jacob were so friendly and respectful coming into our home. Took extra care around my kids toys and even her nap!

Al was an excellent worker who really helped me deal with a tough situation after my hot water heater broke. He came asap and started the cleanup process immediately. Great service. I wouldn’t hesitate to use them again.

I had a slab leak that flooded some of my kitchen and dining room. Jacob and Frank were sent out and quickly assessed the situation and started the drying process. They were both very professional and did the job well.

BUYER BEWARE! THIS COMPANY USES EMPLOYEES WHO ARE OUT TO CHEAT SENIOR CITIZENS! …

They have been prompt, professional and answered all our questions to our satisfaction.
Frank and his team along with Jacob have all been very courteous during this trying time.

Arel from Rapid Response is wonderful. She made sure our client's issue was handled immediately and had an entire crew dispatched to remedy the damages. We also hired the company to perform some initial demolition on other projects and we are quite satisfied.
AAA+

Due to a flood at my condo, I used both divisions of the company. The remediation work was done quickly and efficiently, but obviously even when they are done, the place is not in prime condition, but they were quite thorough and clean. …

Jacob & Augi with Rapid response were great! They were fast, top-tier professionals, and answered all my questions. These are the best of the best. …

Jacob, Jesus, Gilberto was excellent tonight. They kept me calm. And took very good care of the problem. Thank you so much.