Resolved MSP Review: Ratings, Trust Score & Services in Riverton

Resolved - Computers & Electronics is a Balanced MSP based in Riverton, holding a 4.8/5 rating across 30 reviews. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.8 (30 reviews) AI Trust Score: 86/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Resolved

86
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Riverton, Utah

Resolved Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

fixed
laptop
price
after
repair

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

brian hernandez

Brought my computer to Tim after a different PC repair shop had it for 3 days with no answer to my computers issue. Tim had diagnosed the problem communicated said problem to me and the steps he would take to fix it. Had is fixed and even …...

Dallin Hernandez

Tim is the real deal! He replaced my cracked iPhone screen in under a hour, and had my phone working again! He is super professional and knowledgeable within the industry. I’d highly recommend him to anyone!...

Becca Neal

Tim does a great job! My fiancé and I got our laptops fixed quickly and at a reasonable price. After the initial fix some dust had moved around and blocked my fan. Tim was happy to repair again at no charge....

braxton bogle

Tim was a real life saver! I basically live on my laptop and when it was broken I needed a fix fast! He was able to give a fantastic price with exceptional service! By the work he was able to do to fix my laptop, I could tell he knew exactly what he was doing and that my laptop was in good hands!...

Nathan Hunt

Matt is very friendly and he fixed a MacBook that I thought was toast. He only charged me for the parts and $50 for the labor, and even though it was a particularly challenging case, he was more than fair. I needed this as soon as possible …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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