River Run | Milwaukee IT Support & Managed IT Services Provider

Breakfast here was very good and the waitress was very nice. The only thing I am disappointed is they only open till 3:00. I want to go there for a fish fry after 4

Excellent support and service! Always friendly and knowledgeable!

I visited to recycle a TV and other old computer equipment. They charge less than others

Great customer service, open communication, do what they say they are going to do. Very Professional... They handle all my company's IT infrastructure and do a very good job of it.

They were responsive, quick and very informative. Will continue using River Run in the future.

My experience with River Run has been outstanding. Everyone has a high level of professionalism and expertise. I am most impressed with their field technicians. It is obvious River Run goes to great extents to hire excellent people. To me …

First off, Ian was friendly, pleasant, relatable, and patient with me. This is always nice when you're dealing with technical issues. …

They do a great job for us

Every representative I’ve interacted with has demonstrated professionalism and a willingness to assist. I appreciate the consistently positive experience.

Easy process, very helpful!

The technicians did a fast and accurate repair to my station remotely. The first technician walked me through a few steps/adjustments in my settings and the issue was corrected. Shortly after, a second technician phoned me and again, …

As a volunteer in Independence First's computer recycling program, we are glad to have River Run Computers as a supporting partner in the recycling of old computers. We are able to refurbish and give away over old 300 computers each year to low income people with disabilities. Thank You for your efforts.

Professionalism

I'm very pleased with the support Renee provided our ticket. She not only resolved our issue quickly but also made sure I understood every step, discussing the "how" and "why" behind the licensing decisions. Her thorough approach and clear …

It's always a pleasure working with Abe at Riverrun Computers. He consistently impresses with his deep knowledge and attention to detail. Every interaction with him is a positive experience, highlighting his expertise and dedication.

a week ago

I've worked with River Run Computers for 15 years as my network support. They always answer my questions, keep me up and running and fix any spam, virus and other issues within 24 hours. Best of all, the RSVP program helps forecast potential issues and helps me plan for upgrades. Love your team members, too!

Eric resolved my issue quickly and efficiently. He then followed up with me on two separate occasions by phone and email to see that the everything stayed corrected.

Renee is the best - fixed my problem on weekend within 12 hours of being notified of the issue!

Renee is wonderful to work with - she understands the legal business and needs.

We used them for several projects which they did well on. However, for ongoing emergency type work they did not respond well. In fact, they often seemed to "stumble around" like they knew neither our system nor our process...even though …

Great IT service from River Run. The response was quick and the support was exactly what I needed. The Technician was professional and treated me as a professional. Much appreciated.

Quick response times and gets it right the first time!!

Excellent troubleshooting service. I highly recommend.

Tech support was super - she was patient, fun and didn't laugh at me or become condescending when the reason for my meltdown was that my laptop had become unplugged and the battery ran out. 5 minutes before a scheduled class to teach. Sheesh. She made my day. Thanks!

I always get a live person when I call River Run. As an Network Admin I turn to my River Run team for tier four support and I know that if it is important to me it is important to them. I litterally have their number in my phone as "consider it done"

I had the pleasure of being introduced to River Run while I served on the technology committee and Board of a small private school in the Milwaukee area. They acquired our vendor, who had been in the middle of an implementation that had …

They are very helpful and quick with getting my Tech fixed!

Renee and River Run are lifesavers! Our firm has been working with Renee for 15+ years and we love her. She understands and addresses our concerns and her focus on customer service is outstanding. She is an integral part of our team. In …

The staff and service from River Run are outstanding. Customer support is timely and courteous. Technical staff are very knowledgeable and always proactive in serving the needs of our organization. We know our IT is under great care with River Run.

Best IT support company in Wisconsin!

Great team of resources that address your IT challenges by asking questions to uncover your real needs vs providing a 'canned' solution. Highly recommend them.

5 stars for Hardik! He came and helped with our company & went above on beyond. He was patient, knowledgeable and when new problems came up, he would help us right away. Cannot recommend Hardik enough - so grateful for his help.

Professionalism

Great service response!!! Thank you Shawn for your quick troubleshooting talent and getting me back to working so fast!

Ian called and took care of my computer issues. He modified the login process so that we could bypass other issues which were plaguing my system constantly.
In other issues which came up today, Shawn was a life saver to get me back in …

Great solutions for every situation that arises. Proactive maintenance that has saved us time and money. I love working with my team at River Run.

Excellent customer service, helpful, responds quickly and the team is polite and patient.

Happy with the service and the staff. Friendly and responsive.

River Run and my company for years helped a local charity with their computer program ( See Fred Knueppel's review ). Their new marketing director decided that helping the community wasn't worth it. Instead of continuing the program they …

River Run is a great partner to have in your corner!

River Run has provided us with quality IT service for many years. They are professional, knowledgeable, and proactive.

Everything went smooth with Lance; he helped me and was very patient with me. Thank you