RJ PRO Tech Group MSP Review: Ratings, Trust Score & Services in Folsom

RJ PRO Tech Group - El Dorado Hills Ca is a Balanced MSP based in Folsom, holding a 5.0/5 rating across 5 reviews. Customers most often mention Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (5 reviews) AI Trust Score: 81/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for RJ PRO Tech Group

81
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Folsom, California

RJ PRO Tech Group Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

always
issue
best
tech
group

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Beau Bernal

Hands down the best!! The team at RJ pro always go above and beyond. We had 4 auto repair shops and used their services. Anytime there was an issue you submit a ticket and boom the team at RJ pro would be on it within 15min. We recently …...

cassandra scantlen

We’ve had a great experience with RJ Pro Tech Group and their IT services. Their team is professional, reliable, and easy to work with. Whenever we’ve had a technical issue, they’ve been quick to respond and get things resolved with minimal …...

John McDaniels

Thank you RJ PRO Tech Group. These guys are the best, we have been using them for some time now in our office and they are always available to answer our calls and take care of us like we are their only customer. We love the fact that …...

Mark Johnson

As an architecture and consulting firm, we value the 24/7 service and support provided by RJ Pro. The team is quick to respond to our requests and always takes emergency calls and addresses issues immediately for our office. …...

Tim Withers

I don't know we would get by without RJ PRO. Install new printer, they do it in 5 minutes, issue with anything, PDF, Excel, QB, Desktop, laptop, the solution is just a phone call away....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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