Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 40.00%
😐 Neutral: 0.00%
😠 Negative: 60.00%
Blaine, Minnesota
ROC Communications LLC Quotes?Based on 5 reviews averaging 2.6 stars, overall feedback is below-average. Customers most often mention strong communication, helpful support.
A truck with your logo spent MILES driving in the passing lane on the highway going slower than ALL the lanes, with a line of over 20 cars behind him. He held up traffic through several towns and did not care that he might cause accidents …...
What a DISASTER of a contractor Frontier hired to install fiber. No communication they were starting work to allow homeowners the opportunity to property mark irrigation lines or relocate landscaping, they cut down established trees, and …...
Had an issue with some property damage, hey things happen and some times things get hit. Their supervisor Kurt was a complete professional and addressed all my concerns, made it right. Thank you...
No communication with us or our neighbors before showing up unannounced to start digging up our yard to run a fiber line down our street during the holidays. They dug up our established landscaping with established native flowering plants …...
Called about some sprinkler lines cut when cable line was buried. Kurt called me back within 2 hours and was at my house 15 min later. He was absolutely amazing! So friendly, so helpful with questions! He made sure everything was working before he left!...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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