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Rochester Management Inc Reviews, Services & Trust Score

Rochester Management Inc operates as a Balanced MSP with notable strengths in Fast response times, Strong communication. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
⭐ 0 (14 reviews) AI Trust Score: 55/100 Balanced MSP High-touch
Best For 10-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Rochester Management Inc

55
Trust Score
14
Analyzed Reviews

😊 Positive: 20%

😐 Neutral: 30%

😠 Negative: 50%

Rochester, New York

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Business Support Analysis

Rochester Management Inc operates as a Balanced MSP with notable strengths in Fast response times, Strong communication. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style High-touch
Operational Maturity Established

Operational Scoring

85
Support
85
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Strong communication

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Poor maintenance
Unresponsive management
Rude and inefficient staff
Affordable housing
Long-term service history
Water supply issues
Resident dissatisfaction
Professionalism concerns

AI Review Intelligence Summary

The reviews reflect a consistently average rating of 3 stars, indicating mixed experiences with the property management. Key concerns include poor maintenance, unresponsiveness, and rude staff, leading to dissatisfaction among residents. However, some comments highlight the affordability and long-standing service history of the management company. Overall, the sentiment is balanced but leans towards negative due to unresolved issues and communication problems.

Customer Review Highlights

Allison Kesselring ⭐ 3/5

RUN - DON'T WALK!!! Living in a place managed by Rushmore with Kelli and Alex has been a letdown. As …...

Jason Kinsey ⭐ 3/5

For over fifteen years, we have been fortunate enough to be the chosen provider of storage solutions for Rochester Management, a team that prides itself on immaculate, affordable housing apartments and townhouses for close to a century. …...

juantanee davis ⭐ 3/5

Horrible place to live nothing gets fixed and the water gets turned off regularly because they bandaid the problem even though they get their money so someone's clearly ciphoning/holding because the complex isn't using it to maintain....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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