Rose City Tech (Beaverton) - 5.0/5 Rated MSP Reviews & Services

Rose City Tech is a Balanced MSP based in Beaverton, holding a 5.0/5 rating across 21 reviews. Customers most often mention Fast response times, Helpful support team, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 5 (22 reviews) AI Trust Score: 84/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Rose City Tech

84
Trust Score
20
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Beaverton, Oregon

Rose City Tech Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
colin
tech
rose

AI Review Intelligence Summary

Based on 20 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support.

Customer Review Highlights

Elsbeth Martindale

Colin is great to work with. He is responsive and knowledgable in all things computer related. He recently helped me reset my printer after it disconnected from my computer. Friendly, warm, and smart!...

Gregory Hinckley

I have worked with Rose City Tech and Colin Fracasso-Boone for at least 5 years having him service both my personal and business tech needs. Those needs have included installing new personal computer, network and smartphone equipment, …...

Pat SingR

I was having a tough time setting up my Cisco switch, and nobody in my area could offer the technical support I needed. Thankfully, I connected with Colin. Colin is an absolute genius when it comes to technology. He showed up right on …...

Tommy Tomillo III

Colin and his team were extremely professional and got the job done quicker than anticipated. They were extremely helpful and transparent throughout the entire process....

Julie Dion

Rose City Tech was so helpful. He set up a printer, showed me all sorts of iphone camera tricks, and walked me through some programs I was new to. I will be calling again for a reboot when necessary. Colin knows his stuff and explains it in a way that's understandable. A+++...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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