Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 66.666666666667%
😐 Neutral: 0%
😠 Negative: 33.333333333333%
West Valley City, Utah
Salt IT Solutions Quotes?Based on 3 reviews averaging 3.7 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.
Regarding Ward Burtnette's review, I think that Salt IT has been hacked by someone in MD who is calling Salt's customers pretending to be them and telling them that they have to remove software that was installed or else will charge $240 …...
These people scammed my Mother out of her savings - strong arm tactics - not to be trusted - avoid and report if contacted...
The tech helped an elderly lady with patience and kindness through a mess and got everything set up on my desktop unit, my Kindle Fire tablet and my phone. I will always be grateful for the help I was given and the way it was given. This is a great company....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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