Sam's Telephone Service & Supply Co. Reviews, Services & Trust Score
✨ AI Insights for Sam's Telephone Service & Supply Co.
Trust Score
Analyzed Reviews
😊 Positive: 40%
😐 Neutral: 20%
😠 Negative: 40%
Sugar Land, Texas
Sam's Telephone Service & Supply Co. Quotes?Operational Assessment
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- Businesses needing highly responsive support
- 10-100 employees organizations seeking managed IT services
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Organizations preferring providers with larger review histories
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
Customer reviews for this Sam's Club location reveal a mixed experience. Positive feedback highlights helpful and friendly staff, improved deli cleanliness, good inventory selection, reasonable prices, and efficient self-checkout. Several customers praised specific employees for exceptional service. However, negative comments focus on poor customer service, rude staff, long wait times especially for curbside pickup, issues with product quality such as raw rotisserie chicken and expired bread, and lack of modern payment options like tap and pay. Some customers also noted difficulties with the tire center and phone responsiveness. Overall, the store is appreciated for its inventory and cleanliness but needs significant improvements in customer service and product handling to enhance the shopping experience.
Customer Review Highlights
I was just there leaving. The manager need to train the girls standing near the exit way not to say racical comments when people are leaving. China who? Yes im chinese that understands 100% Spanish...
I would like to take time to mention the amazing service I received from the TBC team. I needed a battery and manager Sir Allen Short, who I remember from Christmas Eve. He promoted the Christmas suits and looked good doing it I might add. …...
Truck drivers - I69(S) to ex109 turn right = R6(N)…go approx 1.2 miles- turn right = University blvd…go 0.3 miles- 2nd entrance on left… office to the right (facing dock doors)…...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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