Sam's Telephone Service & Supply Co., LLC

I was just there leaving. The manager need to train the girls standing near the exit way not to say racical comments when people are leaving. China who? Yes im chinese that understands 100% Spanish

I would like to take time to mention the amazing service I received from the TBC team. I needed a battery and manager Sir Allen Short, who I remember from Christmas Eve. He promoted the Christmas suits and looked good doing it I might add. …

Truck drivers - I69(S) to ex109 turn right = R6(N)…go approx 1.2 miles- turn right = University blvd…go 0.3 miles- 2nd entrance on left… office to the right (facing dock doors)…

Worst service I have ever had from the Cafe. They are insensitive to dietary needs. My mother is diabetic so I always request no tomato sauce on our pizzas. I have done it so many times in the past and today they wouldn’t accommodate me. I feel like they probably wouldn’t let me speak to a manger if I asked.

Bought rotisserie chicken today, it was RAW!! This is disgusting, do better Sams.

Best store in terms of inventory. Always have everything i am looking for.

Great prices, decent selection. Love the self checkout registers! Currently being renovated so it'll be really nice.

Hello Sugarland, I was at this location today and was treated very well. Yuliana went out of her way to help me. Yuliana I’m the lady that asked you where the trash can was, thank you for stopping to help me.

I’ve noticed the deli area has really improved since last year. it’s a lot cleaner and better organized now. Jeff is always super helpful and friendly whenever we are shopping there. You can really tell the section is being cared for, and it makes the shopping experience so much nicer!

I had to go in to pick up a few grocery items and was out quick. The staff was helpful, there’s lots of parking, and they had everything I needed. Not a huge crowd, which is always nice while shopping.

Last time I come here for the tires area.

I came in the first time for them to look at one of my tires since it caught a …

jan 31 2020 the worst experience ever
jan 11 2024 today i went to sam’s and. it’s a different story now. so way better love it store clean good deals self cashier smooth always

They are selling expired bread. Same day expiration date. My daughter accidentally bought them and without noticing she ate them noticed after 4 days of eating expired. Texas giant brand. Recommend to check dates all the time.

nice and clean store with some respectful employees love to come shopping in this location

They switch staff around and sometimes it takes longer to find regular items. Parking is not that clean and crowded no trees for shade in the hot Texas weather. Other than that I love to shop at Sam's club

--2025-06-04
Didn't have any men's dress shirts but the pizza was good and the staff friendly

No tap and pay in 2025, really? Had to leave $400 of purchases behind. Too far behind

By far the worst experience I’ve had with Sam’s Club curbside pickup.
We waited over 30 minutes for an order we placed a day in advance with no update, no apology, and in 100-degree heat. …

Called the local Sam's regarding a charge. The person I spoke with is rude and need to learn to do her job. I called the toll free number and got results! I can see why people are leaving and going to Costco.

This is absolutely the worst location for answering their phone. I have tried to get a hold of them on multiple occasions and tried every single department through the menu and nobody answers.

Plenty of items to choose and the price is reasonable. Their pharmacy has good prices and helpful staff. Fresh yellow peaches when in season. Nice fresh Envy apples.

Bad tire center experience. The employee at the front desk of the tire center is VERY RUDE and has the worst customer service. It’s very unfortunate how demeaning his tone is and talks to you like you’re dumb. …

Greg from the Exit Door is amazing! So nice to see someone smiling and enjoying their day unlike some people I saw who seemed a bit unhappy. Like the mood in the store didn’t seem very pleasant unfortunately …

I would like to take a grand moment to speak about amazing Tam and Sir Allen. Great management at its finest we received our credit card or didnt I should and they both jumped in assisted me and educated me about scan and go that I will be …

Customer service is horrible. This is the difference between sam’s and they’re competitor willing to pay more just for better customer service. My credit card was compromised at the Sam’s Club in Sugarland. I’ve been trying to call their …

So far my experiences here have been pretty good & employees are mostly nice. Usually I go in the afternoon but today I took advantage of early shop with my membership. However I don’t appreciate the lady working this morning 5.24.24 at 9am …

Service needs attention. Waited at self check for at least five minutes to get an age verification for a bottle of wine. The attendant was “busy” talking to what looked like was a friend or coworker. Didn’t look like work talk. Stopped at …

The deli is something to share with everyone. From the cupcakes, lemon cake, cookies, rotisserie chicken, and fruit. These are all must haves on your holiday menu. The prices are worth the portion size also. Please do not pass this place up. It is well worth your money and your family will thank you later.

Sir Allen Short is amazing club manager. He stopped for me to assist with getting the members mark strawberry champagne popcorn,went grabbed two bags of popcorn and helped me since I'm not mobile. He was very kind courteous and will …

I bought a Samsung TV. They didn't bring the TV to my house. The delivery person wanted to get my TV. He texted and said there was no TV in stock. And Sam club said they had delivered the TV to me. I want to know that they took the money from my card. So where is my TV? The business is a lie. I have no more faith to buy.

The employees don’t give a heck if your handicap and need a automatic chair. I asked the lady we’re are the handicap chairs? she was not answering me then told the cart guy to go find one he left ignoring her and got more carts so I went …

Shopping, scanning and variety of items is good. Way better than other shops

I love shop at Sam's

Good variety of items that I almost always find what I need. They offer good prices, and occasionally put items on clearance so you get unbelievably great deals. They have very recently updated this location to include walk-in coolers for …

Went to fill car with fuel for a road trip. Waited just a few minutes for my my turn. While gasing I asked the attendant where to get air. He politely directed me to tires & battery area. There 2 men were cleaning a bar-b-que grill but …

Fresh squeezed orange juice is so sour and acidic. I started having heartburn. I always loved the orange juice from sam’s club. This time its so sour.

Extremely terrible experience at the tire department. For years, we have been buying all tires for our 3 cars from Sam’s but I guess we will need to rethink it for the future. …

The worst costumer service , they employees don’t know how to treat people , associates are walking around , chatting, when there’s only one register open with a huge line waiting to pay cash ! And when you said something they get upset , Sam’s Club is getting worst and worst everyday

Amazing service by Management. Sir Allen came over and helped his team and spoke about the credit card. Never knew about it and it saved me money. I will be traveling this Friday and Tosin helped me find the right tires and upgraded me as …

Excellent product selection, good prices. Friendly staff.

UPDATE!
After speaking to the manager, the following week when I went for shopping, they added a sign saying "more brands available at jewelry counter". Does that mean …

I love the Scan And Go function on the Sam's app. The time I spend shopping is exponentially less!

Jose outside is awesome! He always helps unload my stuff and is attentive. Please give him a raise and hire more people like him. Giving it 4 stars because I go every weekend to restock and the Asian lady at checkout is always trying to …

Amazing Store! The restrooms are always impeccable, the cashiers and management are awesome. I love coming here. And if the lines are long, I can always use the scan and go app. Really impressed. I came to this location 4 days ago. Loved it!!!

Update: changed my review because they reached out the same day I left the comment and fixed the situation for us. …

Overall the experience is good. There is an evident lack of urgency. We definitely understand long lines and having to wait our turn. This is not in question. Purchasing 9 items took longer than would be expected once we were at the register, though.

Stacks of toilet papers and paper towels was stacked up garlor. Lots of Christmas decorations and 36- 40 CT of Hershey hot chocolate packages for $5.98 with a $2.00 coupon already subtracted off. Good deal! Checkout and self Checkout …

Curb side service is convenient. The curb side parking can be full and not available. It seems not to be properly staffed. Wait times once you pull in may say 5-10 minutes, but reality is much much longer. Waiting 30+ minutes does not save …

They’re never available to answer the phone for customer service care

I put in a curbside order today and I'm now going into my fifth hour of waiting for it to be ready for pickup. We went at our designated time and the front desk told us there was only one person working curbside pickup. That guy delivering …

Tried returning Swiffer dryer and wet mops. And they couldn’t do it because it was over 90 days, unopened btw. I asked for their policy after talking to 4 people and hour they brought back a Walmart policy sheet they wouldn’t even let me …

Terrible experience at this tire centre.The manager was rude and dismissive, while the tall technician was unprofessional and careless. Poor communication, long wait times, and a lack of customer service made the visit extremely frustrating. Avoid this place if you value good service.

The checker was lazy as heck . I am disabled and was with my elderly father and it is noticeable for both of us we are handicap . The cashier said she wouldnt check the items unless we put it on the conveyer belt.we were required to load …

This review is about Lieutenant Blender product Sampler Sampler man.

Hey Sam’s Club, this is the review for the sampler section I Like my voice to be …

I have been shopping at Sams club for over three years. Never had any problem because I had my expectations set real low. I m not going to Sams for a better customer service or if to expect any help from attendant. Nine times out of 10 you …

Extremely disappointed with the tire service at Sam's Club. Arrived to replace my tires and was greeted by a rude employee who asked if I had an appointment. Despite no other customers in sight, he claimed they were fully booked. Terrible customer service and lack of professionalism.

I was there today to buy a mattress l had ask for help 3 times 3 different employees waiting for 25 minutes and no help .sorry but Costco got my busses