Secure Data Recovery Services

Timur G was a saint. Did everything in his power to help me get the best value for my budget. If every employee were as caring and thoughtful as this gentleman, the world would be a much better place. Thank you for your efforts!

I originally posted a 4-star review about the service I received, but that seems to have been a little premature. The original customer service we received was positive. As noted before, Scott even reached out to us on Easter Sunday to …

They were very helpful with recovering my data much quicker than expected! Would recommend their services.

We had both drives in a RAID 1 fail on a server. After working with Dell and determining the array was a loss, we shipped the drives to Secure Data Recovery to see if they could savage the data that was lost since our last backup. …

Successful recovery from a dead external drive. It was more expensive than I expected, but price was upfront after the free evaluation. Timothy was great at communicating cost and process. My cost was about $6 per gigabyte - YMMV.

Quickly resolved my issue.

I will recommend this team anytime of the day.

Great job done by Secure Data and great customer service by Jason. They were able to recover all my files after a hard drive failure. Thank you.

This was very smooth and easier than expected. Elliot was very helpful and responsive. The drop off was very convenient and the turnaround time was very acceptable. Nicely done Elliot!! Cheers! William, The Winery Restaurant and Wine Bar

Kevin and guys at Secure Data Recovery were great to work with. My iPhone was damaged and submerged in salt water. And 8 months later they were able to recover the data and pics. Great Job!

I have nothing but praise for Scott and Secure Data Recovery. I had an emergency when my drive failed while in mid-flight across the country. Scott responded immediately when I was in mid-flight, and finished the work a day earlier than promised. All the while he was professional and clear. I recommend SDR and Scott any day.

I was able to send out the drive for free and while they unfortunately weren't able to recover any data off of the drive, we received the drive back at our office free of charge. Eric Dvorin was our contact, he kept us up to date and was very pleasant to work with.

Still waiting for Zachary Siemon to return his emails or answer his voicemail - Customer Service is a HUGE issue with this company - they are scared to give out a Managers name or number - SAD

An external hard drive I had been using quit on me and it looked like I had permanently lost a bunch of photos and some important work files. The drive's manufacturer referred me to Secure Data Recovery and I was fortunate to work with …

Outstanding service! Responsive, great customer care, and the recovered data was exactly as promised.

We had a client's hard drive that failed to copy files off on multiple machines. Their team was able to recover the vast majority of the data though there was some unrecoverable physical errors that led to some file corruption. In the end …

Yeah this place is literally shut down y’all

Grateful to have had Secure Data Recovery recommended to me, and I'm very satisfied with my experience. My previously inaccessible hard drive has been restored, and all files are now accessible. Thanks Jonathan, and the rest of the SDR team.

I had a great experience here with Scott McMacken. He explained the process succinctly and kept me updated every step of the way. They recovered all my data. It's well worth the money to use this company as they will take good care of you and your data.

Scott McCraken was my representative during my Data recovery event on my Daughter's External Drive mishap. I was extremely please with the comfort level I felt after Scott walked me through the process. Scott took the time to explain, in …

I had a wonderful experience with Secure Data Recovery Services. They were accommodating, responsive, professional, and effective at recovering all of my data that I had lost on my MacBook Pro due to water damage. I was especially grateful …

Excellent service and reliable recovery to my valuable data.
Prompt and courteous responses despite my repeated questions.
A+

I recently had the pleasure of working with Secure Data Recovery to restore data from a malfunctioning hard drive. The hard drive contained critical parameters that were needed to run one of the instruments in our X-ray facility. The local …

Sent my family's main backup drive here that had platter damage here. They were able to recover 99.89 precent of the files even with the platter damage! Outstanding results! Cannot recommend this company enough and we'll worth the money! Delta with Eric the entire time, very polite and prompt reply to emails!

I had a voice recorder crash and delete dozens of hours of interviews. It was expensive, but after I weighed the time, effort, and headache needed to re-interview, I decided it was well worth the money. The guys over at Secure were able to …

These guys were an answer to prayer! The saved my data, kept me calm, and worked fast. I am so appreciative of the work they did and I highly recommend them!

Responsiveness, Quality, Professionalism

2-3 years ago my TB drive with all my media on it crashed and I felt I'd lost the data forever. And I was in the dumps. In recently coming out of apathy on the subject I checked online and found SDRS and was assured immediately that the …

This is the second time that I've used Secure Data Recovery. The first was nearly a decade ago and the team flawlessly recovered all the data from my corrupted external drive. …

Timur Granovskii is likely the best customer service rep I have ever dealt with from any company!
There is no doubt in my mind that the other reviews for SDR are legitimate. …

One of my 4TB hard disks has stored my family photos for more than ten years, but one day the computer could not read them. I contacted Secure Data Recovery, and they helped me solve the problem and recovered almost all the DATA. I am very grateful to Anna and the team for providing me with this professional service.

Amazing customer service! Timur answered all of my questions quickly and throughly. He even asked the lab engineers if they could lower the cost to fit within my budget. Will definitely be asking for their help again in the future.

They were able to recover my hard drive that contained thousands of precious photos after I was told by another company that the files were too corrupt. Scott was professional and responsive throughout the entire process. I highly recommend them.

Secure Data Recovery Services was able to completely recover all my files, photos, and videos from an external hard drive that had stopped working. I had been using this external drive for the past 15 years to back up all my important …

My heart sank when I realized that my hard drive had failed. When I first contacted Secure Data Recovery, my call was answered by Scott McMacken. I was a little panicky but Scott calmly explained what my options for data recovery were and …

Great experience dealing with my external backup not working with Time Machine on my Mac. They were able to work within the constraints of my budget and help recover my data. Thanks Secure Data!!!

Secure data recovery services were great to work with. They were willing to negotiate price with me based on my budget and recovered my data in record time. Also, Jason was very patient with me and my busy schedule.

I was absolutely devastated when my external hard drive malfunctioned and completely gave out. I was in desperate need of fixing it, and the first place I took it to had quoted an insane amount. I had almost lost all hope on fixing my hard …

Company provided excellent customer service and technical capability when I was in a difficult spot. They were also able to recover all my data from a crashed external RAID storage array. Great work and customer engagement.

About a week ago, we discovered that the RAID file server which houses critical data for our company crashed. Additionally, our back-up was corrupted, leaving us dead in the water. In speaking with Dell (the server manufacturer), it was …

Best service

From the moment I received my case number, Timur Granovskii has been extremely helpful. He was always quick to respond to any questions I had (I'm used to waiting days for a response from representatives) and made the process of getting my …

Glad that someone is at my back able to do recovery when nothing seems to work within your own backyard and resources. Thanks to Elliot and your group SecureData for a job well done extraction of a decades or more accumulation of work …

In Dealing with Timur, who was my primary contact, I found him truly engaged and oriented to solving my problems. Yes, this company recovered all my files. I experienced a truly professional encounter, and would gladly recommend Timur and …

My RAID-1 2 T Western Digital stopped working. I had no idea why. I thought RAID-1 would be a great way of having a backup. RAID-1 is NOT a backup. So I went to the Western Digital website and they listed Secure Data Recovery as a …

My computer crashed due to an overhead lighting strike, the surge protector and battery backup kicked in but couldn''t protect my electronic equipment. I couldn''t get my computer to boot up and I took it to a local chain store. They …

Eric D and the engineer team at Secure Data helped to safely and efficiently retrieve all my data stuck on a defective hard drive. I cannot thank them enough! With their high security features and confidentially practices, I felt safe and …

Jonathan provided excellent service and a quick response to all our questions. His service was greatly appreciated.

It was a nightmare where I shot almost 2Terabytes of 4k footage onto a WD hard drive that suddenly stopped working. The manufacturers offered ZERO solutions even though it was brand new drive. They gave me a refund of 80$ and sent me on my …

I would like to thank Secure Data Recovery for the recovery of my documents. I didn't think that the documents could be recovered. I had taken my drive to a business and they said the information could not be retrieved. I started looking …

Secure Data Recovery Services was great to work with. Although, their pricing was a bit too high for me to move forward, the customer service that I received from Timur was top notch! He took the time to follow up with all of my questions …

Responsiveness, Quality, Professionalism, Value

Quick and Easy!

The process from start to finish was easy and seamless. My rep answered all my questions and confusion that I had! I'm pumped I got my hard drive back in a timely manner.

Great, fast & friendly service! Thank you Jonathan!

I've used Secure Data Recovery quite a few time now and have had great results working with them. The Process is efficient and communication is great. Highly recommended.

Great working with Scott McMacken, these guys have saved our bacon once before, drive on the way to us, hoping for another success.