Secure Data Recovery Services

I didn’t actually end up using the service this time, but Kim was super professional and thorough in explaining to me exactly how they work and made it as simple as possible for me to get my hard drive repaired. If/when the time comes that I need assistance with data recovery in the future, I will absolutely use this service.

Secure Data Recovery Services was very professional, easy to work with and did a great job in recovering my information from my damaged external hard drive.

Thank you so much for all of your help!

Everyone has been so wonderful! I can’t thank everyone enough for their amazing …

Great customer service! I had a lot of questions about the recovery and prices and they were always just a phone call or email away and answered very promptly. I got my drive replacement last week and am very happy to have all my files successfully recovered.

Jonathan was very professional and worked to recover my lost data at a price that I could afford. A pleasant experience all around.

Eric Dvorvin helped with very critical data recovery for my company. I appreciate all his support and help. Very responsive and gave prompt service.

Kim was very solicitous and answered all my questions. After our laptop "died" we were able to recover text data through Microsoft. But we were not able to retrieve eight years of photos. That was our mission for Secured Data.

All my data was recovered! Working with Scott McMacken was a pleasure

I reached out to Secure Data Recovery as a last resort to try and recover data on wife’s MacBook which was lost as a result of water spilling on the computer. This was an extremely stressful ordeal in that my wife is in her final semester …

The team at Secure Data Recovery Services are quick to respond and are professionals when it came to recovering my data. I had a failing Western Digital Passport that seemed to be forever inaccessible for some reason, but the team were …

Appreciated Kim's quick responses and reliable information! Very honest and fast work - would highly recommend!

Great communication and fast service. I worked with Jake Gambatese and he was very helpful!
I would use this service again if I needed to recover data from a failed drive. …

Although the pricing was unclear and too extensive for my budgets. The tech Kim I spoke with was kind and helpful.

From the very start I had excellent service and positive support from Kim Nguyen, but in the end the hard drive was apparently so fully damaged and compromised that Secure Data Recovery was unable to extract the files from our hard drive. …

Jonathan was very quick and thorough and compassionate about retrieving and saving the data that I lost on my iPhone X. Jonathan made sure I retrieved the information that I needed and he was the utmost professional. Great service Jonathan!

When I plugged my WD external hard drive into my laptop, the laptop crashed. Again and again. Apple couldn't figure it out. My WD warranty had expired. Kim Nguyen offered Secure Data Recovery's 'no charge' service to evaluate the hard …

OUTSTANDING, QUICK, FRIENDLY, AMAZING!!!! Our external hard drive was dropped, we could not access documents or pictures. I thought our agency history was history. I took the drive to 3 computer shops, all saying the same thing...cannot …

Working with Jonathan Nguyen of Secure Date Recovery Services was an absolutely positive experience, from beginning to end. Since I never had to deal with the process of retrieving data from a crashed hard drive before, I had no idea what …

Scott did a great job communicating expectations. Pretty much 100% of my data on all my hard drives was recovered and they were greatly damaged. They underpromised and over delivered.

I had a very good experience with SDRS. My contact Chris was very helpful through the entire process. We are a small animal rescue in Silicon Valley and the data was very important to our little group. I (we) are very thankful that you were able to get our data back. Thanks again Chris! You're the man!

Secure Data Recovery recovered my files from a broken flash drive, but Kim Nguyen's excellent customer service made this experience worth the cost. She was responsive, helpful, and knowledgeable.

I have worked with Secure Data Recovery twice and each time the Secure Data Recovery team has been able to recover the data on my damaged external hard drive. In the first time several years ago, I first tried another company which told me …

SDRS staff is extremely professional, timely, thorough, and i would highly reccomend using their services next time you are in a data jam.

I had a portable 4TB external hard drive from Seagate which, still under warranty, crashed inexplicably a few months before the pandemic lockdown. Fast forward to two years later, and I contacted Elliot Fisher at Secure Data Recovery to …

Day 1 with big name talent and our A Cam's first card goes south. Luckily our Post Supervisor said call Secure Digital. Our luck continued when Scott McMacken picked up the phone and listened carefully and then told us his team of tech …

I had an excellent experience communicating with Secure Data Recovery, and specifically working with recovery specialist Kim Nguyen. Kim was warm, helpful, and professional. I was open about the fact that I was seeking price estimates from …

From the very beginning, Kim Nguyen was very helpful. She made sure that our drives would be checked out and assured us that the best efforts would be applied to recover our data. They did just that. She was always very professional and showed a genuine interest to serve. I appreciate her help very much. Thank you, Kim!

Ryan was very helpful in getting me through the process of recovering a broken hard drive. The service can be expensive, but worth it if you need the data. Thanks!

Scott provided excellent customer service throughout the process. All questions were answered in a timely manner which was especially appreciated. He kept me informed at every step of the process

Kim Nguyen and her team provided us with exceptional customer service from our first phone call to the completion of the data recovery. Thank you Kim and team.

My housemate's phone with years of professional and personal photos bricked itself (yes, they should have backed it up). I sent it to Secure Data Recovery Services, and they were able to recover everything quickly, to our relief. The …

Data successfully retrieved. Worth the price for files for which there is no substitute.

Our home computer crashed in November 2020 and we were not able to recover our data off our hard drive. Based on line recommendations, we contacted Secure Data Recover Services. Our representative was Anna Kazakovtseva. She was very …

Jason was extremely helpful through the entire process of my data recovery. I'm grateful that I had someone who knew exactly what they were talking about and could help me every step of the way. I would absolutely recommend Data Recovery to anyone who's in need of a recovery service.

Responsiveness, Quality, Professionalism, Value

Recovered the data on my drive perfectly. It was significantly more expensive than I was expecting, but we got it done, and the data was recovered and moved onto a new hard drive swiftly and perfectly intact. The employee who was walking me …

Couldn’t have asked for better service. Kim was my recovery specialist and they were great about any questions or concerns I had. Process didn’t talk too long either. I can’t say enough good things.

Secure Data Recovery is awesome! they recovered all my files in a timely manner. Will definitely be doing business again in the future.

I had a great experience with this company.
Kim Nguyen was very helpful with getting me set up on fixing my external hard drive. If I didn't respond quickly through email she would call me to get answers …

Although my data was too damaged to recover, I felt confident that if the data was recoverable, they would have done it well. Customer service is good - clear and upfront about the process. Kim stayed on top of things.

Secure Data Recovery has the most professional, reliable, and time sensitive services available in all of southern California and possibly the U.S. If you need something done fast they are who you need to go to. Thank you Chris McMacken for your guidance throughout the process.

Secure Data Recovery Services was able to recover the data off of the hard drive from my high school computer and in doing so helped me to bring back memories that I thought I had lost forever. Jason was my primary point of contact and he …

This company is great! They were super helpful, easy to contact, replied quickly, and worked with me to come up with the best plan for my situation. They made a stressful situation much more manageable and I’m very grateful. I would recommend them to anyone needing to recover data.

Responsiveness, Professionalism

Courteous and professional service - even though my data was ultimately unrecoverable.

Our microbiology lab server's RAID5 hard drive setup had three drives fail at once, resulting in a total data loss. I contacted SecureData and immediately was impressed by the level of professionalism and dedication to my satisfaction …