Secure Data Recovery Services

Super fast and great customer service! Elliot rocks!!

Eli was incredibly nice to work with. His email responsiveness was fast and he was very helpful explaining all the options for data recovery. Would recommend!

Responsiveness, Quality, Professionalism

We had an iMac fusion hard drive fail and Secure Data Recovery were able to rebuild the hard drive and get data off the I had not backed up. Aside from the technical expertise that they obviously have, the customer service was stellar. Very …

Great customer service!
I had zero idea of how the data recovery process worked, but Anthony was great every single step of the way. He answered all of my questions and was proactive …

Service and customer service was phenomenal!!

Scott McMacken was very helpful and informative throughout process from start to finish.

Scott was very quick to get back to me once I submitted my request on the website. I was able to get my hard drive to a Secure Data location the same day to have it looked at. Scott contacted me shortly after to explain different options …

Scott McMacken has been helpful in my journey to recover data from my hard drive. He has kept me informed on the latest of my recovery.

quick turn-around at a fair price.

I was in panic mode when my portable drive fell off the table. Jacob was able to retrieve years of data, photos, videos. I would highly recommend.

Response from the owner

Secure Data, particularly my representative, Chris McMacken, was very easy to work with to recover some personal data--mainly family photos--from a corrupted drive. They delivered all my files in a timely manner and the services were reasonably priced. I would highly recommend Secure Data Recovery Services.

They were able to get back almost all of my files (and the ones that they couldn't were luckily those I had backed up elsewhere). Jeff, who worked on my case, was professional, courteous, and helpful.

Elliot was a life saver! I was in a complete panic when my drive crashed with some clients files that were not backed up. Elliot was so knowledgeable and responsive. He answered every question I had along the way in a timely manner and …

We had an enduser who had not sufficient backups of their data and had a SSD failure. Jake G. was my rep and he professionally guided me through their recovery attempt process. It’s hard to beat their policy of no-data recovery/no fees. I would highly recommend Secure Data Recovery.

Working with Jonathan has been awesome. He fully explained the process and the price options. After getting all details explained i had confidence in sending my HDD to get the data recovered. Jonathan always replied back thru email or phone in a very timely manner.

Elliot F. epitomizes what you would hope to get in a customer service agent. Elliot was patient with my questions, responsive and very knowledgeable. The entire experience with Secure Data Recovery was a good one.

Had a great experience with this company. They even held onto my drive for a year accidentally since I got caught up with things. I had a great experience with their contact person, Scott Moses. He really helped everything run smoothly. …

First, I'd like to say that I appreciate excellence in customer service. A company that cares about the needs of a customer. It is my honest opinion that Secure Data meets all that criteria. Chris McMacken, the specialist who managed the …

I recently had the pleasure of working with Elliot Fisher from Secure Data Recovery. I have nothing but positive things to say about my experience with him. Elliot went above and beyond to help me recover my data after my hard drive …

Val K and the team at Secure Data really took care of me during this hard drive recovery process. They were informative, clear and most importantly their communications were quick and they even worked with me on price. And now years and years of photos have been returned thanks to them.

Chris McMacken was very professional in helping me to resolve my data issues. Chris was very knowledgeable and his correspondence prompt. I highly recommend Chris and the Secure Data Recovery Services team when you need the security of knowing that all of you data will be recovered. Thanks for your help!

Response from the owner

Helped us to recover photos that had been deleted. So much appreciated this service!

An excellent and highly professional service. The cost was significant, but given the value of the data, it was worth it. The service is excellent; highly responsive and professional.

I recently suffered a hard drive failure and unfortunately my backup scheme failed. Only solution was to try a recovery service. I was not real confident in the outcome. With the excellent customer service provided by Scott - I am happy to …

Was pretty seamless experience. Very professional though as you would expect, expensive but worth it if you want to recover your invaluable data. Thanks!

We contacted Secure Data Recovery with a challenge, an HDD that failed over 15 years ago. Many "experts" had attempted recovery and claimed it was not possible. During these attempts this drive was put in a freezer, taken apart outside a …

Scott McMacken at Secure Data really saved my bacon. I thought my data was unrecoverable. The loss of those files were devastating. Scott was super responsive and helpful. Very soon after dropping off the drive he had diagnosed the problem …

2 weeks ago

My representative Elliot Fisher was super helpful along all steps of the process. He handled all my concerns and his responses were very timely and professional. …

This business is a life saver. I am an academic (researcher, professor) and I damaged my external hard drive that had the last 10 years of my work on it. I was terrified that I lost all my data from courses, large projects, and other …

I really couldn't be happier with the outcome of a poor situation with my external hard drive crash. I hope this never happens again, but if it does I know who I coming to to save the day!

Dmitry Myasnikov provided very prompt and excellent customer service; everything was explained clearly from shipping, diagnostic, payment,...etc. Diagnostics indicated 1 external drive was unrecoverable and the other can have 89% of the …

Elliot was quick to respond to my inquiry, very informative and explained every step along the way. Shipping process was super easy and turn around was faster than I expected. Best of all, no hidden fees or surprises. I was kept informed …

Losing data is one of the most terrible experiences you can go through, especially for the less tech-savvy of us. One minute everything was working fine, if not a bit slow, then the whole system crashes and you've lost years of work and …

I want to shout out the excellent service received from Secure Data Recovery and very specifically from Ryan Wiggins. …

Great and friendly communication. Thorough instructions.

Lost my dad in early March. Shortly thereafter, had an accident with an external hard drive that contained photos of my mom and dad and our family that covered over 50 years. Devastation was an understatement. Tried a local recovery …

Great service, they helped me recover my old broken drive and get back my photo memories. 1TB of data. So happy to work with Elliot Fisher, he was very responsive and on top of my requests. He’s the man to get the job done. A+ service, highly recommended.

Very quick response times and helpful service. There were many options for my needs, and the representative I worked with went above and beyond to suit my situation.

Ryan was extremely professional in helping me to resolve my Data crisis.

He was prompt in his responses to my questions and also helped keep the process …

Response from the owner

Before I found Secure Data Recovery, I visited several phone repair stores and even an Apple store for recovery. Everyone said my phone was a lost cause. They wouldn't even touch my phone. The entire first year of my baby's life was …

I was devastated when my external hard drive failed. I did not even know at 1st that a company like Secure Data Recovery existed. I found them while trying to see how to save my data. They came highly recommended on a site that compared …

I had a complete hard drive failure with array backup failure. I thought for certain all my photos and accounting data were lost. SDRS was able to make a complete recovery of ALL my data. In addition, my customer service rep (Scott) was extremely helpful and knowledgeable. I could not be happier.

Great customer service!! Quick to respond to emails with accurate information!! Thank you so much Eli!!

They saved all of my memories. They were fast, informative, and brilliant. Eli rocked my world with his customer support!

Chris was a life saver!! I thought I had lost over 1tb of data. I was literally in tears cause I thought I had lost very precious pics of my kids, grands, family, siblings that has passed and a whole lot more. But Chris was able to get it …

We have used Secure Data Recovery twice in the past year and in both instances they were very responsive and professional. Ryan Wiggins was quick to answer any questions or concerns regarding the process and made it a point to keep us updated on the progress of the recovery.

Very Prompt Service and always on top of the project!

Eli was incredibly helpful and knowledgeable about my data recovery and the options available. He kept me well informed and was very patient with me when I had about 100 questions concerning my recovery case. He also provided me with a …

We had an old hard drive that decided to not cooperate with us, so we sent it to SDRS for interrogation. After little effort, they were able to get what I needed out of it. Val was very responsive and professional and went above and beyond to help us. The package was secured and shipped back faster than anticipated. Thank you!

Great job. Daniel and the whole team really helped us. The drive was my son's and there were things on it important to him. So it was important we got as much as possible back. They were very nice and worked with me on pricing and it did not take that long to to get it done

I worked with Scott Moses on the recovery of my date from a very old hard drive. After getting an initial quote that was WAY too costly for me, Scott was able to get the price greatly reduced (as my recovery wasn't time sensitive). I have …

Response from the owner

Recovered my data faster than originally quoted. Quickly responded to emails as well.

I'm really thankful to Elliot who helped me go through the process of recovering photos and files from my damaged external hard drive. Those are precious memories for me! The recovery rate is around 91%, but I'm pretty satisfied with the …