Secure Data Recovery Services

They made the best of a bad situation. Scott (Chris) McMacken was always very responsive to my questions and took us through the steps and options in trying to recover our hard drives. Very professional. Hope to never be in this position again, but, if we were, we would contact Scott and Secure Data Recovery.

Kyle was extremely helpful! Highly recommend.

Quick response. They made it easy for me to send in my drive by having plenty of drop off centers, so I did not have to worry about shipping anything. The paper work needed to fill out and sign was all electronic which also made it easy. Even though my drive was beyond any help I was happy with the customer support.

I had to sell my home this year and in the process my hard drive didn’t seem to have made it. All my photos of my son were gone! I was completely devastated.. I reached out the the maker of the drive and they directed my to secure data …

My review is only for the inquiry for service. They don’t have a location in Sacramento just like many of these big companies. Waist of my time as I’m looking for a local service center not to be misled by their google photos and address.

Very nice customer service from Scott Moses. My phone suddenly stopped functioning completely so I sent it to Secure Data Recovery to hopefully get my photos and recordings back. Unfortunately in my case my data could not be recovered as …

I had a great customer service from Jonathan Nguyen. He informed me of how the process of recovery would be handled with my USB problem. Any questions asked was answered with professionalism and knowledge. I would highly recommend and use them again if there are any future problems.

Jonathan was a great help, answering my questions and providing reassurance when I needed it. The data on my device was 100% recovered! I am very grateful for the recovery and the suggestions for backing up data from the company.

Elliot Fisher was the biggest help. He was super responsive and great at answering all of my questions. Data recovery isn’t cheap, but he made me feel comfortable and confident in its recovery. Received all of my files today! Could not be happier!

Highly recommended. They have seemingly unlimited capability for any kind of recovery, and the customer experience is top notch. Service is personal and friendly, and it's nice to be treated like a VIP through what can be a very scary process.

Most excellent service
Scott is very experienced and helpful
I would highly recommend them

They retrieved all of the data from a failed drive (with a failed backup). It's not cheap, but they clearly know what they are doing - very professional

Amazing service. I thoroughly enjoyed my experience with Secure Data Recovery. Elijah walked me through the whole process and kept me informed every step of the way. I never thought that getting my old stuff back from my old hard drive was so easy! Thank you! Would definitely recommend!

Great company to do business with, Johnathan was a great communicator along the way.

Great service, quick turnaround, helpful, friendly staff! Would definitely use again and will recommend to others.

I totally satisfied Secure Data services including customer and technical service. Especially, I want to thank Mr Jacob Medina for helping me in recovering my family picture and video data from our failing external hard drive. The team is …

Over all I had a positive experience. There was a little sticker shock when I got the estimate, but in the end, they were able to recover all my information from my hard drive and I will be calling them again next time I have a hard drive issue.

I'm an artist and videographer who gets frequent client work, and after a horrible hardware malfunction in my Crucial SSD, I ran immediately over to SDR in Islip. Kyle was managing my recovery related services and he was a great help …

Secure Data Recovery has performed a miracle and has saved 80-85% of my lost data including my documents, lesson plans and pictures I was collecting during last ten years of my life. Great job! I don’t complain about prices because nothing …

I am a mom/photographer with my life's work on an external hard drive - I use a offsite storage company as my backup which I discovered to be worthless when my external HD went bad. I feared I had lost everything. A search lead me to …

My rep Jonathan Nguyen.... the team was great as well. So my iPhone X randomly was stuck rebooting the apple logo and I didn’t get to back it up and it couldn’t connect to computer after trying dfu mode, resets, hard resets everything. …

Secure Data Recovery Services, have been nothing but helpful, kind and fast! James Guzman was my account rep and made sure to answer any questions/concerns I had and was there every step on the way. 10/10 would recommend

We had a great experience with Secure Data Recovery Services. Scott Moses was very professional in his approach to answering any of the questions we had during the process of our data being recovered. The service and responses were very prompt. We were very satisfied with the services.

My 3 TB Seagate GoFlex Home died on me while I was in the midst of backing up data. The drive was still spinning with no noticeable scraping noise but the data was inaccessible. I contacted Secure Data Recovery Services and my support tech …

PROFESSIONAL, and customer oriented. We had drive failure and I didn't have it backed up. (Truly had it on my 'to do list' but the drive failed before I got to it.) We had close to 30 years of family memories and many could not be replaced. …

From the moment I contacted Data Recovery Services, the support was excellent. Without much knowledge of the data recovery process, Jonathan made it extremely simple and worry free by sending me links to the closest drop off location. The …

I haven’t received my hard drive yet, but Chris told me they recovered 100% of the data, which is great! I couldn’t quite afford the price of the service, but they were willing to work with me on price. Chris was always quick to respond with updates and answered any questions I had.

The customer rep, Alec Sakenes, was a pleasure to deal with. Every aspect of the service worked exactly as he said it would, and SDR achieved 100% data recovery. Alec was very helpful and responsive throughout the process and SDR seems to be well run, with good user tools to monitor what is going on with the recovery.

This company recovered data from my iPhone that other companies could not. I was VERY pleased with the customer experience. They are not cheap, but very much worth it to get data recovered.

Scott helped me though the process of getting my drive evaluated. Made it easy to get an assessment of the damage and recovery. Though I wasn't able to get my data back, due to the price, I dont feel that customer service was lacking in any way.

The customer service that Secure Data Recovery offers is on point. I cannot rave enough about Chris! He reached out to me within 2 minutes of my submitting a service request and kept me updated throughout the process. …

Teen daughter wanted photos from old iphone recovered. I went to the location where "Rob" on the phone said they had an office --- it was not an office but a Regus place where they took my phone and mailed it someplace. Paid $50 for …

Kyle Moravcik confirmed my hard drive was irrecoverable, staying in touch with me at each point. He communicated clearly, was prompt & professional. Offered me helpful advice for the future. I recommend him wholeheartedly.

Pleased with the results of this service. I chose them because they stated they were HIPAA compliant and the price was competitive. My one criticism is that they told me that my drive could not be read through the standard process and …

Shame on me for not worrying about my data before there was a problem! Thankfully, Secure Data Recovery and Ryan Wiggins were there for me. The service was recommended to me by my local computer repair shop. I was able to drop my hard …

Thank you so much... I'm literally in tears of joy seeing the photos they captured from our water damaged phone... Thank you so much

We've used Secure Data several times and they have always provided excellent service. Jake was quick to respond to our questions and provide updates. Secure Data has been our go to for our recovery needs for almost three years now.

My experience with Jonathan Nguyen and Secure Data Recovery was excellent! Would recommend.

Great service. You can trust this site for data recovery. Very professional

The representative who was assisting me with my external drive issue was very helpful. He tried to accommodate my concerns. I was very happy with the assistance.

From the minute I was introduced to Secure Data by one of our friends , I was impressed by the quality and level of communication . They made me aware of every step in their process of recovering my data and I got answers to almost every …

I was so thankful to find a data recovery service with great reviews and an offer to review my hard drive and not charge me unless the data was recovered. Chris McMaken reassured me of the process and kept me updated on the progress. Great service!

Visited website to get data recovery quote for USB flash drive, all I got was a salesman contacting me.

Secure data recovery services is beyond top notch in my book. From the very beginning Jonathan Nguyen and his team kept me completely in the loop on what the progress was and any and all information they found. My external hard drive of …

My hard drive died :(
But Chris McMacken at Secure Data Recovery is the hero who saved the day (and my company info, my photos, my school papers, etc.) …

James Guzman was so incredibly helpful during one of the most stressful moments in my career. He was very patient with me even though I was kinda panicking in that first call, and kept me updated regularly on the status of my data recovery …

Great service! Will use again!

Secure Data Recovery Service charges an exorbitant amount to retrieve data and preys on people who are trying to recover precious memories. I wanted to get an ssd repaired because it contained pictures of my dog who passed away much too …

Working with Secure Data Recovery, and Chris McMacken specifically, has been great. I had no idea how this service worked. Chris walked me through the process and kept me up to date along the way, so I always knew where things stood. He''s …

I am so grateful for the help I received from Scott Mcmacken and the team at secure data. He answered all my questions in a timely matter and helped me though a difficult recovery.