Secure Techies MSP Review: Ratings, Trust Score & Services in Los Angeles

Secure Techies is a Security-First MSP based in Los Angeles, holding a 5.0/5 rating across 41 reviews. Customers most often mention Fast response times, Security-focused operations, Professional client interactions, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 5 (37 reviews) AI Trust Score: 87/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Secure Techies

87
Trust Score
7
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Los Angeles, CA

No address listed

Secure Techies Quotes?

Operational Overview summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Security-focused operations
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Security-focused operations
Fast response times
Professional client interactions
secure
techies

AI Review Intelligence Summary

Based on 7 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention a security focus, responsive support, professionalism.

Customer Review Highlights

Kia Samani

Outstanding IT and Cybersecurity company! Their team is incredibly professional, knowledgeable, and always available when we need support. They respond quickly, solve issues efficiently, and truly care about protecting their clients and …...

Nancy Zadeh

We have been working with this Managed IT & Cybersecurity company since 2015, and we are extremely satisfied with their services. Their team is always responsive, professional, and highly knowledgeable. Anytime we have an issue or need …...

Heather Manning ServiceMaster

Secure Techies has been an excellent IT partner for our team at ServiceMaster. They handle everything from IT services and cybersecurity to camera installation and system support. Most recently, they got our camera system up and running …...

sean ashkenazi

We have been extremely pleased with the service and support provided by Secure Techies. Their team is knowledgeable, responsive, and always available when we need assistance. From managing our day-to-day IT needs to helping us implement …...

George Apelian DDS

I am writing to formally recommend Secure Techies for all your IT needs. Over the past ten years, they have demonstrated exceptional professionalism, expertise, and patience in supporting our office at Hilltop Dental. …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Clutch AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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