ServiceMaster of Tacoma

The whole crew was amazing! Savannah went above and beyond to make sure I was informed as to what to pack, what to keep and all of our items to stay in residence. She made me feel so at ease during this HUGE stress in my life. I would like …

After a fire in our home, the ServiceMaster team was incredibly professional, caring, and detail-oriented. They handled the cleanup and carefully packed and protected our furniture with great respect. A special thank-you to Ms. Amber Ross …

Service Master of Tacoma's Ms.Ninoska and her teammate delivered 52 boxes to my temporary house today, they did an AWESOME JOB handling every box with care She and her teammate were both kind and loving ,delivered with Smiles did the job …

Jessica Cooper and her crew were incredible! Fast, efficient and most importantly considerate of the emotional effects upon myself and my family as we watched the contents of our entire house being removed due to smoke damage and residue. Thank you Jessica and Crew! 6 Stars if I could display them!

When the initial visit started I was pleased with the customer service. The specialist that was on location was very knowledgeable and answered my questions. …

The team was awesome came in got right to work new exactly what they were doing respected our things and was careful not to damage anything got everything removed and dried out and when it was all done cleaned up everything all were professional always showed up on time give these guys a raise. Super Job!

ServiceMaster had the equipment needed to dry out my wood floors after a very large spill in my kitchen. However they did not clean up very well after removing ceiling tiles in the basement below the kitchen. Also, they did not hook up my bathroom fan after they were finished.

ZERO stars. Going through the process with this company right now! After getting a 4 day notice to move all my belongings from a kitchen, dining, living room, bathroom and office and still be able to live in solace this company came in and …

From the minute they arrived, the Service Master team displayed exemplary service!
Without exception, every member was understanding, compassionate, and helpful. …

Rachel and her team were life-savers, they rolled in ready to pack up an entire wing of our house after we discovered water damage. …

Jimmy, Gustavo, and Miguel were beyond professional and accommodating. They took care of the gross work and didn’t make me feel bad at all. They took direction well and went over and above expectations. They were on time, worked hard, their plan of action, and help me feel calm and assured that everything would be OK.

This was a frustrating experience from start to finish. My sump pump failed during a storm in December and my finished basement flooded with a couple inches of water. I took care of the immediate crisis and my insurance company sent Service …

ServiceMaster did a great job mitigating the damage following our upstairs bathroom overflow. But most impressive was the team that then came and packed up and tagged all of our belongings and furnishings for the temporary move-out while …

Extremely satisfied with my extensive mold remediation work. Katie Cole, project manager, was very easy to work with and extremely responsive. When screws were broken, she went over and above to locate, send by overnight mail for a cost …

Tyler and Tim recently completed a job at my parents house, who have asked me to write a review on their behalf. The quality of customer service as well as the service provided was excellent and made all the difference in this frustrating …

On 4/23/2025 Lupe and her team (Victoria, Niki, and Savannah) came to pack up our garage contents. The team was amazing and did a great job packing our stuff. They were very friendly and respectful and I really enjoyed my time with them. …

We are incredibly grateful for the exceptional service provided by Ivan, a foreman with ServiceMaster, and his dedicated technicians. When we experienced a water leak, they responded swiftly, arriving at our home within just a few hours. …

The manager Freya was unfriendly and arrogant. In the middle of the project, they needed to give me a new quote to decide if I want to fix some new issues found, and they took their multiple days sweet time until giving me the quote, while charging the equipment fee day by day. They were terribly frustrating to work with.

Service Master did a very nice job for me. They're people were polite and did their job quickly and efficiently. They answered my questions and worked with me regarding any issues.

The team from ServiceMaster - Tacoma has been at my house for the last three days mitigating water damage in my bathroom and garage. Alex, Jason, Robert, and Tyrone have been such a great team. They have communicated with me throughout …

ServiceMaster did some demo work on a water damaged kitchen for me. When the sheetrock and some old flooring came back from testing with asbestos contamination, they took care of getting an abatement company in to rectify that problem. …

Jimmy, Elijah and Richard are amazing. They were able to move everything back in while being respectful of our property. They had to go through my packed garage. They are polite and kind gentleman. Highly recommend them.

Jason did a great job. He protected the interior where he had to walk back and forth. He provided photographs and answered my questions. Adam the person who coordinated from the office was also helpful.

Having a fire in your home is difficult to say the least. ServiceMaster came in a day after the fire and started working their magic. Incredibly friendly and willing to answer any questions. They worked quickly and carefully with a …

This the best team work I have ever seen. They were not only working hard but kind and keeping positive attitude during whole time.

Delightful experience when Service Master packed all belongings for full room carpet replacement. Three ladies, Cherie, Carly and Ana worked for two days to prepare items for movers. They were respectful of all property and asked …

ServiceMaster was hired by our insurance company after a house fire. They were very responsive, showed up right away, and took great care packing our remaining belongs. The staff were friendly, courteous and very helpful. The communication …

Now, the final stage of our time with ServiceMaster Tacoma, the pack back of the items cleaned and salvaged following a fire. Jimmy, the team leader, Jose, Eloin, Elijah, Damon and Richard were brilliant. Several of them were present for …

Service Master definitely has mastered the art of 1st rate service. After a water leak flooded our entire first floor, they packed & moved everything. The packers (Millie, Vivian, Gabriella, and Angel) worked for two full days with great …

This is an excellent service!
Services provided were extensive Soot damage /removal throughout my home. All processes for communicating, sending excellent, professional, knowledgeable work …

My insurance company contacted ServiceMaster of Tacoma when I reported a water pipe break in the master bath shower on 2/16. Austyn, the Scheduler at ServiceMaster, called the same day, and the team arrived that afternoon. Jackson and …

We were so impressed by not only how quickly they responded to a water leak at my mom's house, but also how courteous, friendly, and professional each and every technician was that responded at different points of the project. These guys …

Miguel Tavel Eloin
They did an awesome job and I would recommend them anytime. They were very professional and on time so thank you for sending such a great crew.!

Unfortunately I had two reasons to call on Mr.Rooter this week and both exceeded my expectations.
Incredible service, quick response and resolution, and clear education on the …

Just want to share that my home had Robyn all week working on our home to get it dry from our leak. He was amazing.
Respectful, explained everything, cleaned up after each day, pet friendly ... I was worried about having someone in my home so much but he was just amazing
Thank you Robyn!

I have worked with this company for many years and their expertise and knowledge of the industry is unprecedented! I would recommend them for all your mitigation/moving needs!

What an amazing experience! Despite the bleak circumstances of our house fire, this team came in and provided professionalism, understanding and sympathy, and a ton of hard work ensuring that our belongings would be taken care of as well …

Honestly, I'm super thankful for everyone that ServiceMaster has sent to our home after experiencing water damage. They were out immediately after being notified by our insurance company of the damage and began to mitigate damage and begin …

I would not use again. I have a home insurance claim for possible moisture in part of my ceiling. USAA sent Service Masters out to inspect. A total of three different two-man crews came out. The first team went up in the attic and …

Sarina & her team were amazing. There are no words to express how much I appreciate them and the service they provided after the wind storm. So grateful!

I have worked with ServiceMasters many times and they are my go-to team for home damage situations. Seriously the best around in responsiveness and care. This time, I had the absolute pleasure of working with Samantha Davis and her awesome …

Ninoska and her team are above and beyond action packed providing professional care and service on our Eaton fire disaster zone. The coordination and interdisciplinary augmentation in the field is amazing and a credit to Service Master Of …

Service Master was so helpful after our house fire. Today we had delivery of our saved and stored item that were not destroyed. Jimmy, Jose and Austin were so helpful getting things stored away in our basement. We appreciate them, and recommend their services.

Very professional and courteous. Took good care of our belongings in our time of need

Great company...the different crews that came into my home were very professional and put my mind at ease. I hope I don't have to use them again, but if I do, they will be my first call!!

Service masters was hired to do a packout of our salvageable belongings and inventory everything that was damaged by a fire that destroyed our garage and part of our house. All of our items were boxed and labeled but not taken off site and …

So professional in our time of need after our fire. House throughly cleaned of smoke and soot. Quick response. Polite staff. We can begin to recover from our crisis thanks to Servicemaster. Thank you

Everyone that we've spoken with has been courteous, professional and trustworthy. They provide thorough experience, helpful information throughout our processes and efficient services. We're very happy with ServiceMaster and will definitely recommend them again.
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Lupe and her crew were very efficient, professional, clean, courteous, and friendly. They worked very well with each other as a well organized team. Although the circumstances around having to have Lupe and her team come to our house were …

Following water damage to our home they were dispatched quickly by the insurance company. Very thorough inspection and removal of debris. Outstanding employees in the field Ivan & Phil and In the office Beatrice were extremely friendly and helpful throughout the process.