ServiceMaster of White Plains

Crystal restoration is the best, had a fire at my house last summer,Bruce and his crew did an amazing job of restoring our home, I would highly recommend them to anyone.

I was extremely stressed out when I called Crystal, but from the very beginning, I was put at ease. They were not only empathetic and understanding of my situation but also incredibly responsive, professional, and fair. I truly appreciated their calm, reassuring approach during a difficult time.

Excellent team! David, Ronan and the crew were the best as they showed up immediately after my mom had a flood from a burst pipe in her basement. They were informative, professional and an absolute pleasure to work with. Highly recommend them 100%

I HIGHLY recommend Crystal for restoration services. We had a pipe burst while we were out of town and Brian and his team were at the house starting remediation within a couple of hours of getting the call. …

This team is incredible and outstanding in every single way. They make the stress of a disaster extremely less. Within minutes of my call to them, a team was on their way to my house at 4:00 Superbowl Sunday. Now that is service!!!!

They provided a good service, immaculate clean up and professional manner. Definitely worth it.

4 years ago

It looks like the lower reviews for Crystal was for a different project manager named Marc, according to another reviewer. But MY experience was amazing and I’m name dropping!! I hope it helps other people who unfortunately have also gone …

Fantastic company! Great service!

I reached out to my facebook moms when we had a pipe burst in our wall, leaving us with a kitchen and subfloor filled with water!
Since I first spoke to Brian (Jr), I felt comfortable and at ease, which is …

Marc Angiletta Cleaned out my home due to fire damage May 4th 2019. The dumpster was not secured properly and the driver dragged the dumpster causing severe driveway damage. I talked with Marc may 4th 2019 and sent photos of my driveway …

Brian came to evaluate my mold situation the day after I called him. He was able to despatch 2 men to deal with it within the day. The men were thorough and professional - they did a great job with the mold remediation and left my house immaculate. I highly recommend Crystal Restoration Services.

We first leveraged Crystal Restoration's services in 2018 to remediate non-toxic mold discovered in the attic of our newly purchased home. Brian Sr. came out, and was personable, honest, very knowledgable and provided a very fair estimate. …

After having a flood in my home from a malfunctioning washing machine - Crystal Restoration provided prompt, effective & professional services to handle the mess and everything is good as new ! .. Thank you so much for your service !

They came the day after I called, worked hard and professionally to clean up the mess

Professional and friendly service:
Given reputable follow- up referrals, who were equally as good.
Would use again in a second.

It responded promptly, the men came when I was told they would be here, they did a wonderful job, and the overall work was excellent and the experience was great. I would have no reservations about recommending them to anyone who needs this kind of service.

Great company!! Would refer them to everyone! The personal communication I had with them helped me get through my situation with ease. Definitely will use them again!

I had a very big problem with Crystal. After the flood from Hurricane Ida, I used over 10 subcontractors to remediate and reconstruct my home. Crystal was the lone service provider that was extraordinarily over budget, disorganized and …

These guys caused more damage than the fire did. They failed to properly trap the roof which caused more damage and they broke windows and tore out items that were fine. God forbid I ever have any issues won't use them again.

I couldn't be happier with the service. Crystal Restoration was not only professional, but their crews were in and out of my home and you would never know they were there. i couldn't be happier with the service. Marc was informative and walked me through the entire process, from start to finish. 10 out 10 service.

Dave and team. Made our mess totally livable in 4 days. Just before Thanksgiving. Crystal was Crystal Clean.

Response from the owner

I was stressed seeing my brand new basement flooding and crystal came in with a team of people and took charge. Everything was left perfect- and they communicated constantly throughout the project.

Marc and team have been so incredibly helpful during a very stressful time! They are so responsive and timely, they came out the next day after I called and had everything cleaned up within a few hours! The crew was so pleasant while …

We used Crystal when our finished basement flooded with sewage due to heavy rain storms. They were an amazing team of individuals. They were professional, honest and went above and beyond with the clean up restoration. A couple of years …

I have worked with Crystal Restoration for over 30 years. Ralph and Jean are simply the best, they are professional and they do an absolutely great job managing their staff. They offer Great value and are extremely fair when servicing my …

We are a family-owned Independent Insurance Agency here in West Hartford and have worked with Crystal on behalf of our clients as well as personally for family members as needed on loss issues over the past 25 or so years. Consistent professional service.

Crystal Restoration performed a mold remediation for us in a house that we purchased that had been vacant for a few months. There was mold in the kitchen, attic and basement. My allergies told me something was wrong the first night we slept …

Response from the owner

Response from the owner

2 years ago

It was a pleasure doing business with Crystal Restoration. Brian was very responsive throughout the entire job and always conscientious about ensuring a positive outcome. He and his company succeeded. I highly recommend them.

Responsiveness, Punctuality, Quality, Professionalism…

They were very professional and went the extra mile. Great to deal with and very responsive.

When you call a company like Crystal Restoration, you are probably facing a stressful situation like I was. Dave and his team were extremely patient and responsive to my stressful situation. Dave came out to our house many times to check on …

Timely response to disastrous need. Polite, efficient & knowledgable as to how to address excessive water & bio-hazard waste. Insurance presumably covering the expenses; still waiting on adjuster’s information.

A+ rating as far as our experience. They were highly professional, personable, empathetic to our horrible situation and demonstrated a real sense of urgency in addressing our situation. They told us from the star,. it would be about 5 weeks …

Crystal restoration did an excellent job remediating the effects of a leak between my condo and the adjacent condo.

Professional and polite, I would recommend this company. Responsive and reliable work ethic with a drive to ensure customer satisfaction. Happy to recommend

Very fast to come out after a pipe burst during the February snow storm and subzero temps. Fast professional remediation. Would 100% recommend David and the Crystal team to friends and family.

7 years ago