SHIV WIRELESS MSP Review: Ratings, Trust Score & Services in Hempstead

SHIV WIRELESS is a Established, High-Volume MSP based in Hempstead, holding a 4.7/5 rating across 89 reviews. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.7 (89 reviews) AI Trust Score: 71/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for SHIV WIRELESS

71
Trust Score
5
Analyzed Reviews

😊 Positive: 80.00%

😐 Neutral: 0.00%

😠 Negative: 20.00%

🌐 Visit Website

Hempstead, New York

SHIV WIRELESS Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

phone
repair
iphone
place
guys

AI Review Intelligence Summary

Based on 5 reviews averaging 4.2 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Bare Beauty

Horrible service! Overpriced! Charge $130 to change an iPhone 11 screen the replacement screen is dark and breaks even with a screen protector on! The wife of the owner is rude and their thieves! Do not recommend. Waste of time and money!...

Edwin Arevalo

They are very good in phone repair.they repaired my phone while i was waiting. Other phone repair place wanted 1 week, but they repaired my phone within 1 hour. Very professional guys. I really recommend them. And thank you...

Vilma Avila

They are very professional in fixing mac book. My mac book had problem and it was not even turning on.I went to many stores including apple store and they told me that they cannot do anything. But these guys helped me and my mac is working great now.Price was very reasonable too. I am happy that i found this place. Thank you guys...

Williams Licona

Great place. They fixed my bent iphone 6 within one hour. I went to many places but nobody said they can fix it. But this guys did good job. My iphone has some small marks but my iphone is working great now. Sure, i will return again....

John Johnson

Very nice repair shop. They repair my computer and phone while I was waiting. It was very quick and price was very reasonable. Other store was charging me very high price but this store is nice and reasonable price. I recommend this repair place to everyone. will come back again. Thanks...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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