Silver City PC in Meriden: 4.3-Star MSP Reviews & Trust Score

Silver City PC is a Balanced MSP based in Meriden, holding a 4.3/5 rating across 4 reviews. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.3 (4 reviews) AI Trust Score: 30/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Silver City PC

30
Trust Score
3
Analyzed Reviews

😊 Positive: 66.67%

😐 Neutral: 0.00%

😠 Negative: 33.33%

🌐 Visit Website

Meriden, Connecticut

Silver City PC Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

laptop
miguel
keyboard
hooked
time

AI Review Intelligence Summary

Based on 3 reviews averaging 4.0 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

KillaCam0 Glo

he hooked me up big time when my laptop was going through its worst. not once but twice. i'll go to him before i go to bestbuy....

Michael “Mike”

Miguel fixed my laptop very quick and for a fair price....

Sean Frohman

Contacted Miguel, had a great conversation, ***had me buy a $100 keyboard*** to do the fix, stopped answering all emails and texts. So now I have $100 keyboard, no repair person. Hope he sees this and gets back to me so I can update!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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