SOHO Solutions Ridgewood - MSP Reviews, Trust Score & AI Analysis

SOHO Solutions, Inc. operates as a Balanced MSP with notable strengths in Fast response times, Helpful support team, Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking High-touch IT support.
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⭐ 5 (11 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for SOHO Solutions

82
Trust Score
7
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Ridgewood, New York

SOHO Solutions Quotes?

Operational Overview summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
soho
solutions
support

AI Review Intelligence Summary

Based on 7 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support.

Customer Review Highlights

Simon Humphreys

Great service, just great !!...

Cristian Rodriguez

Great team to work with! They're smart, helpful, and always make sure my issues are resolved. Special credit to Chris Miserere for his tech support wizardry. Highly recommend!...

Jennifer Mejia

I have been working with SOHO Solutions, Inc. for the past 4 years and can't rave about them enough! I have been extremely impressed by the service they provide, their knowledgeable staff and their quick responses to all of my IT …...

Allison Clayton

I have worked with Soho Solutions for three years, and am continually satisfied with the IT support they provide. They've remained continuously supportive throughout the change in covid work environments, and turnaround times for solutions are very timely. Great work Team!...

Bryan Butvick

Tom and his team at SOHO solutions are a knowledgeable group that can take a business, analyze where there are challenges and provide a plain-english roadmap that addresses each area. They have been super transparent and willing to work …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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