Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 100%
😐 Neutral: 0%
😠 Negative: 0%
Lakeville, Minnesota
SOL Quotes?Based on 7 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention strong communication, responsive support, helpful support.
Exceptional service. Able to take care of all of our technical needs. Had our business up and running in 1 day after moving to a new location due to a building fire. Could not ask for better customer service and quick response. Troy and his team have been servicing our needs for over 15 years....
My Mom has been with this operation since "God was a pup". Lol. She pays for backing up her system and tech support on her computer. Troy and the other techs are very helpful and professional. Being my Mom is hearing impaired communicates …...
SOL-IS has been part of my business for almost ten years! I'm grateful to have my technology needs handled by such knowledgeable, caring professionals. Troy and his team value giving me the best service and experience through consistent communication, keeping my technology up to date, and my risk low! Thank you!!...
Troy is a gem. Very responsive and knowledgeable. Got us out of a network crash in no time. Highly recommended!...
SOL-I.S. prioritized my PC laptop issue like it was a system problem at a major company--I was blown away by their quick and thorough attention. They wouldn't quit until problem solved, which was within hours. Since I'm self-employed, just …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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