Solutionreach Inc (Lehi) - 4.3/5 Rated MSP Reviews & Services

Solutionreach Inc is a Established, High-Volume MSP based in Lehi, holding a 4.3/5 rating across 479 reviews. Customers most often mention Helpful support team, Strong communication. Best suited for 100+ employees (mid-size to enterprise) organizations seeking standard IT support.
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⭐ 4.3 (480 reviews) AI Trust Score: 76/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Established, High-Volume MSP

✨ AI Insights for Solutionreach Inc

76
Trust Score
25
Analyzed Reviews

😊 Positive: 84.00%

😐 Neutral: 0.00%

😠 Negative: 16.00%

🌐 Visit Website

Lehi, Utah

Solutionreach Inc Quotes?

Operational Assessment summary

Operational Scoring

70
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Strong communication

Most Common Customer Feedback Themes

Strong communication
Helpful support team
reach
solution
office

AI Review Intelligence Summary

Based on 25 reviews averaging 4.2 stars, overall feedback is strong. Customers most often mention strong communication, helpful support.

Customer Review Highlights

Tyler Hicks, DMD

I’ve used SR for over two years, and unfortunately, my experience has been disappointing especially with the digital forms, which feel outdated compared to other options available today. Ultimately, I decided to move elsewhere for the …...

Leigh Klein

We use solution reach in our office. Easy to use, fast to reach patients. Highly recommend...

Casey Cameron

My office has used solution reach for 4.5 years and it makes patient communication extremely easy. Patients really appreciate being able to text the office 24/7 and being able to schedule appts online when they can’t reach the staff over the phone....

Sebastian Dental Spa

Solution reach is a very easy platform to use it is friendly for every dental office for any part of the staff. Highly recommend using solution reach for easy communication with your patients!!...

Edward Paul, D.D.S., M.S.

Stay far away. I was a customer for decades. Then their pricing jumped dramatically seemingly quarterly and when I tried to cancel my service they said I couldn't and kept charging my credit card, until I had to cancel my credit card. Then …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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