Southeastern Computer Associates | IT Services Atlanta

Zach was extremely helpful in resolving our issues. He was pleasant, patient, and courteous on the service call. He was able to rectify our issues quickly. The customer service received was exemplary and wish all customer service experiences were like the one received by Zach!

I called several times to fix an issue with my printer and no one was able to help me. But today Manita Joseph was able to fix the issue with such a positive attitude and not giving up even after an hour and the hard/confusing task at hand. It was truly the best customer service I have ever had! Huge, thanks!

SCA and their team of professionals are the best! Recently I had a major issue and Zach Brinkley was awesome to work with! He knew exactly what to do to resolve the issue. I was back up and working in no time. These guys are a dynamic and …

Manita was AMAZING at helping me transition from my old laptop, to my new one!!! She was more than patient, highly effective and very enjoyable to work with. HIGHLY recommended!!!!!!

Would like to give a huge thank you to Zach B. for helping me today. Thankfully he was able to find a solution to my printer issues quickly so I could get back to work! Thank you for the outstanding customer service, kindness, & …

Thank you Zack for your help in assisting me with my daughter's laptop issues. Very sweet and took the time to listen and immediately had a solution. Quick call and very efficient. Thank you again!!

Spoke with a Zach Brinkley about my son’s laptop issue. Zach was professional, demonstrated active listening skills and provided exceptional customer service. Highly Recommend this service.

Great experience with Southeastern Computer Associates. I was having an issue attaching files, and Morgan responded quickly and fixed the problem right away. The support was fast, helpful, and very much appreciated!

Z. Brinkley was very professional with helping me with my computer issues. He went above & beyond to make sure all of my concerns were addressed. Thank you Mr.Brinkley!

Zach was quick and respectful, Thank you Zach, I hope the rest of your team is as good as you,Richmond County Schools needs you guys as their tech specialists.

Zach was so polite and listen to all my concerns. He addressed each and came up with a resolution very quickly. The care and professionalism this team show is amazing. They always resolve my issues in a timely manner.

Zach Brinkley was wonderful at assisting me with a new computer through my employer. He was able to line things up quickly, give me some brief instructions for next steps and what to expect, and I'll be receiving my equipment shortly!

Zach Brinkley was EXTREMELY supportive. He was patient and understanding to the fact that he was talking to myself and my 13 year old on a conference call. He took his time with us and made sure we had a positive resolution by the end of our call. Very helpful end to a stressful situation.
Thank you Zach!

Zach was a pleasure to work with. He resolved my laptop issues, and kept me informed step-by-step. His follow up was excellent!!!

I had the pleasure of working with Dan during Milestone testing. From day one Dan came into the facility with a Great attitude and ready to go which gave me confidence that this was going to WORK!! When a technical issue arrived(we had …

My son's laptop suddenly stopped working and I panicked because he was testing for school. I called the help desk. Manita Joseph was my IT Tech support. She was very patient and understanding. She was calm and talked me through the entire …

SCA staff has been responsive, helpful and patient. They communicate effectively and always help me to resolve even the most elusive technical issues. They've helped me recover work that I just knew was gone forever--saved me weeks of …

The tech team is always ready and willing to help resolve every issue. They are timely, knowledgeable, and dependable. I was experiencing difficulty on some online sites, and Dustin Long did a great job assisting me by immediately resolving …

I was having issues with my daughter’s school issued Chromebook not charging and they had me do a Powerwash and it started charging! Thanks Zach Brinkley for the fast response and all of your help!

SCA responds promptly and works until the problem is resolved. This is my second time receiving tech support from Morgan. He's fantastic! I appreciate his patience and expertise. He solved my issue both times.

Zach was very patient and understood my concerns. He quickly found a solution for my printer issue. Wonderful customer service and problem resolution!

Had help from Zack he was absolutely amazing. Highly recommend him. He actually listened to me and understood!

Zack Brinkley was FANTASTIC!!! Mr. Brinkley called me immediately after I had gotten off the phone with Family Help Desk. He was SO nice and took care of our computer issue!!!

Zach Brinkley was a tremendous help! Thank you so much for your quick reply to my service ticket. He was quick to troubleshoot and fix the issues my computer was having.

After contacting Southeastern Computer Associates for IT services in Atlanta, technician Zach Brinkley provided outstanding assistance in resolving my laptop issue. Thanks to his efforts, everything is now up and running smoothly.

I love SCA! They are super friendly, helpful and most importantly... They move with a sense of urgency!

I spoke with Zach Brinkley and he did an amazing job! He reached out to me super fast and gave me a lot of information! He has helped me on several different occasions and is always so kind and willing to explain things to me!

Very professional and great experience Thank you Zach Brinkley for your help.

Zach Brinkley helped me through work laptop repair and replacement with the highest level of competence and professionalism. He solved every issue quickly and explained the process thoroughly and patiently. I was anxious about being able to …

Zach was amazing at helping figure out what was going on with the laptop and headphones. Turns out it was user ignorance and he was wonderful at not pointing out I'm the moron. (My thoughts not his)! Hope I never need them again but I am confident in the fact that if I do my issues will be resolved quickly and completely.

Morgan helped me quickly and efficiently get my printer to work again. I appreciated the efficient help.

Southeastern Computer Associates has been an outstanding partner for our business. Their team is knowledgeable, responsive, and always willing to go the extra mile to resolve any technical issue we encounter. Whether it’s routine support or …

Zach Brinkley was very efficient in finding the problem with my computer in a very timely manner. I highly recommend him and Southeastern Computer Associates/IT Services Atlanta for all of your computer and tech needs.

I was having Gmail and Google Calendar issues all week with my laptop. Manita Joseph with SCA worked through several possible causes until she figured it out! She was thoughtful enough to go the extra mile and salvage all of the important …

Zach was amazing. Extremely polite, and it took less than 5 minutes to get everything taken care of. It was a wonderful experience. Thanks again, Zach.

Manita was a great help today. We had a simple issue however we kept overlooking the obvious. Thankfully she knew exactly what we needed to do she assisted my son & I in connecting to printer to Chromebook & he was able to print needed documents in no time.

I needed after-hours help to correct an issue, and was connected with Givanna. Not only was she knowledgeable and able to fix my issue swiftly, she was compassionate and kind. Thank you for being a delight!

Zack was professional and helpful in resolving the issue. He stayed on the line until the problem was fully resolved and explained how to address it going forward.

Zach was extremely helpful, and was able to get a replacement computer shipped out for us to use while our other one was getting worked on. He was very polite and answered my questions.

Always experience great service anytime I have had to call and speak to an engineer to help with issues with my children’s Chromebook for school. The engineer. Zach B. Was very knowledgeable of what the issue was and solved the issue promptly. Thank you once again for great service. ? …

I reached out for help with my printer today and Manita Joseph went above and beyond helping me. She was so nice, patient, and competent. I was very appreciative of her help! She fixed my issue with no problem and walked me through …

Zach handled my computer issue with efficiently and was able to able to explain to me the exact details of the issue. A replacement computer was needed, I was not able to request the new computer at the time. Zach assured me that the ticket …

Zach Brinkley was helpful and courteous. Solved our issue. Thank you Zach

My daughter's chromebook camera is not working. I called the technology hotline and as soon as they send out the ticket numbers. Zach Brinkley called and helped me quickly solve the problem and he put up a replacement chromebook for my daughter. Come to find out the the chromebook is old and the camera went out black.

My daughter just started school and unfortunately her chrome book was experiencing technical difficulties. I spoke with Zach whom did an exceptional job explaining the issues to me. I am very thankful he swiftly created a ticket to expedite the process!

Zack Brinkley, who addressed my concern, was so pleasant and helpful. He was also very efficient, and when he couldn’t troubleshoot my problem remotely, he made quick arrangements to get another computer to me. A+ work!

SCA offers wonderful support in a super fast fashion! They work so well with our team! I had a small situation today and
Henry Disharoon came to my rescue!!! Part of the situation was user error, but …

Jaelen was not only thorough in helping me get my printer back up and running, but he also made sure my laptop was up to speed as well. What stood out most, however, was his pleasant and positive attitude. I appreciate everything.

Working with SCA via Georgia Cyber Academy is always an efficient process. The techs are friendly & take care of your problem on first contact. Zach was very informative & helpful. Thank you SCA

Zach Brinkley is AMAZING!!!! He was very kind and understanding and definitely needs a bonus for JOB WELL DONE!!!! Thank you sooo much!!!!!

I spoke to Zach from SCA and he was beyond amazing! Zach is very professional and showed care. Thank you Zach for being kind and resolving my issue. I hope you have an awesome day!

Zach Brinkley was amazing. Thanks for the assistance to finding out the issue on my son’s computer. Great service!!

Daniel was very patient with me even though we kept playing phone tag. He was patient with me as I was putting in that long bit key. He didn't waste anytime with moving to the next step to rectify my issue. The turnaround seems quick. I was satisfied with my service with Daniel. Thank you!

Zach Brinkley was very polite and helpful. I could not respond when he called in the morning; however, I asked him to call back in the afternoon, to which he did. He was very patient and walked me through every step needed to unlock my son's GA Cyber Academy laptop. If we have any more issues, I hope I get Zach!

My camera was not working, so I called the awesome people at SCA. Zack was assigned my case. He was professional and very positive! Every person I have come in contact with at SCA has been awesome and efficient! That includes Sean and Henry too! Thank you all for helping me with my tech issues.

Zack was amazing, super helpful and easy to understand. I submitted a request for a replacement laptop and he responded within 30 minutes and was able to help immediately. Awesome quick service!

Zach was so helpful. He called me in a remarkable amount of time. He solved my issue within a matter of minutes, he was kind and knowledgeable. This was my first time having to contact SCA, and it was a wonderful experience.

Zach was extremely helpful and very nice. He was able to get me back on my computer again and ran several tests to see what was going on.

Zach was very helpful and has great customer service skills. He was able to troubleshoot the issues with my daughters computer with step by step instructuctions

Zach Brinkley did a great job at getting my mic back working in the CLASS setting.

I was so nervous being that I’ve just moved out the ice age with technology. The empowering employee made me feel heard and respected. He was paired with the computer which made set up easy and he was so patient with me during the password set up. Thanks GCA

Zach Brinkley from SCA was very helpful for our GCA ACCESS administration at Central GA Tech Milledgeville. His early arrival and set up made for very smooth days. He was helpful in getting students signed on to the wifi and DRC and …

Zach was very helpful with trying to get my issue fixed he was very pleasant and understood how frustrating it is that my equipment is not working as it should. He made sure after troubleshooting did not fix the problem that a new device will be sent out.

Brandon went above and beyond to help me when I was in need of desperate help. He made my life as a learning coach/teacher and parent a lot easier I spend a lot less of my time trying to submit documents and print school documents thanks to …

Today, my teen had some issues with her schools live learning platform "Class." I reached out to SCA and spoke with Henry, ticket #499835. Henry was wonderful. While we were not able to figure out what was going on (because it is something …

Manita knew exactly what had happened and she was able to solve the issue in a matter of minutes. That meant that I could return to work quickly and without other issues. Thank you Manita! I really appreciate what you did and how you were able to solve the issue.
Tracy Burns

Zach with SCA got my computer replacement order set up quickly. Henry and Bryant have also been most helpful in troubleshooting with my computer, at other times when various things have gone wrong with my school laptop that I use for teaching. Would highly recommend this company.

Zach was awesome and extremely patient with me. Not only was I distracted by 20 other things, I’m also computer illiterate ? and yet, somehow, he was still able to get me focused enough to answer questions and get both my printer and hotspot up an running.
Thanks Zach? …

Amazing assistance any time I've needed them! & Zach B. is an impeccable engineer & kind person! Informative & helpful ease of resolution.

I called SCA and requested help on Tuesday, February 14th for an issue I was having and Henry called immediately. He was able to remotely fix the issue within a matter of minutes. Henry is patient, helpful, knowledgeable and professional …