SpliceTel Inc Reviews, Services & Trust Score
✨ AI Insights for SpliceTel Inc
Trust Score
Analyzed Reviews
😊 Positive: 60%
😐 Neutral: 20%
😠 Negative: 20%
Sacramento, California
SpliceTel Inc Quotes?Business Support Analysis
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- 10-100 employees organizations seeking managed IT services
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Organizations preferring providers with larger review histories
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
Splicetel offers reliable VoIP communication services praised for excellent call quality, ease of setup, and transparent pricing without hidden fees or contracts. Many users appreciate the company's honesty, fast response, and ability to keep them connected effectively for business needs. However, there are significant concerns regarding customer service, particularly around billing and cancellation processes, with reports of unauthorized charges and difficulty in resolving issues. Overall, while the service quality is highly rated, customer service experiences vary, suggesting potential risks for new customers.
Customer Review Highlights
This company has the worst customer service. Sent a service cancellation request, and still been charged for 3 months, emailed another request, still been charged. Had to call the bank to report them as a fraudulent activities The service provided is 0. Do business with them at your own risk...
I have been using Splicetel's VoIP communications services for my business for a few years and I couldn't be more pleased. The service is fantastic and allows me to stay connected with my clients no matter where I am. The sound quality is …...
☎️ 5 stars ⭐️⭐️⭐️⭐️⭐️...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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