SRGE PC'S Computer Repair MSP Review: Ratings, Trust Score & Services in Redlands

SRGE PC'S Computer Repair is a Established, High-Volume MSP based in Redlands, holding a 5.0/5 rating across 198 reviews. Customers most often mention Fast response times, Helpful support team, Strong communication, Exceptional customer satisfaction. Best suited for 25-100 employees organizations seeking high-touch IT support.
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⭐ 5 (205 reviews) AI Trust Score: 99/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for SRGE PC'S Computer Repair

99
Trust Score
28
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Redlands, California

SRGE PC'S Computer Repair Quotes?

Business Support Operations Analysis summary

Operational Scoring

85
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Strong communication
Fast response times
Helpful support team
mitch
computer

AI Review Intelligence Summary

Based on 28 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention strong communication, responsive support, helpful support.

Customer Review Highlights

Evan

Mitch is very helpful and goes above and beyond. Not only are they the best prices in town but they do great work they're quick and honest which is hard to find nowadays. I will definitely be coming back and referring other people....

Patricia Currey

I brought my ten year old laptop computer in for a new battery and a clip repair. Mitch discussed with me that the cost of the battery replacement would outweigh the the value of the laptop. We discussed several options in great detail. I …...

Music Stuff

Very grateful for how kind and informative Mitch was when I called and brought my son’s laptop in. Works quick and communication perfectly. Very welcoming as well. I definitely recommend going to him for your IT needs!...

Randi Albright

If I could give Mitchell more than 5 stars I would. I was unaware he was by appointments only and I went to his office and he happened to be there. Without hesitation he greeted me warmly and helped me right away. He was able to diagnose …...

Brian Vermilion

Would recommend to anyone. Srge PC was referred to me by the MacGuyz for my Windows PC issues. Mitch was up front and honest from the beginning. Troubleshooting was completed same day. Was able to clone/image 1 CPU that had a damaged …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 25-100 employees organizations seeking managed IT services

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