Starr Technology Solutions Youngstown - MSP Reviews, Trust Score & AI Analysis

Starr Technology Solutions, LLC operates as a Balanced MSP with notable strengths in Helpful support team, Strong communication. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 4.8 (26 reviews) AI Trust Score: 75/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for Starr Technology Solutions

75
Trust Score
24
Analyzed Reviews

😊 Positive: 95.833333333333%

😐 Neutral: 0%

😠 Negative: 4.1666666666667%

🌐 Visit Website

Youngstown, Ohio

Starr Technology Solutions Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Strong communication

Most Common Customer Feedback Themes

Helpful support team
Strong communication
chris
computer
recommend

AI Review Intelligence Summary

Based on 24 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication.

Customer Review Highlights

sierra sheridan

Great service. Would recommend. Very friendly and helpful....

Gina Double

Chris is very informative...

Andrea Guyton

Chris was very prompt and had my computer up and running in no time after it crashed from a power outage! I was very pleased with the speed! I would definitely recommend him and would go back if I ever have another issue!...

Nick Kish

Very knowledgeable and reasonable prices. Had our computer back in one day....

Anthony Georgopoulos

I called starr technology solutions which they didn’t pick up. I called them again which they picked up and told me to call them at 3:30. I called them at 3:30 which they didn’t pick up. I called them again at 4 which they didn’t pick up …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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