Startechtel com Pomona - MSP Reviews, Trust Score & AI Analysis

Startechtel com, Inc. operates as a Security-First MSP with notable strengths in Helpful support team, Security-focused operations. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 4.4 (139 reviews) AI Trust Score: 53/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Startechtel com

53
Trust Score
25
Analyzed Reviews

😊 Positive: 48%

😐 Neutral: 0%

😠 Negative: 52%

🌐 Visit Website

Pomona, California

Startechtel com Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Security-focused operations

Most Common Customer Feedback Themes

Helpful support team
Security-focused operations
phone
when
ordered

AI Review Intelligence Summary

Based on 25 reviews averaging 2.9 stars, overall feedback is below-average. Customers most often mention helpful support, a security focus.

Customer Review Highlights

Karla Barry

Not a good experience. I placed my order 3 weeks ago, and when I did get a delivery, it was only half the order. They use a third party company to ship the phone. Told me the order was coming in two separate shipments and that info was told to me 10 days ago. Still waiting for my second phone....

Betty Rabadi

This company has been around for 30 years! They are great help with all your communications needs....

Tadd Jenkins

Make sure when your purchasing anything from this company that you read the fine print on their website. I ordered the wrong part and asked to ship it back. they pointed me to their website and said we don't take those back. Ok I just want everyone to know it is definitely buyer beware with this company!!...

Rocky Crupi

Handset no compatible with my ATT System. Was told item no eligible for return. 20.00 item lost customer for life. Shame!...

Corona Tattoo

Ordered a few outdoor speakers, then placed another order for 1 more. We thought we were getting an enclosed speaker but when it arrived it could only be mounted right into a ceiling which we can not do. Tried to call and see if we could …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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