Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 80.00%
😐 Neutral: 0.00%
😠 Negative: 20.00%
Waltham, Massachusetts
Steer Quotes?Based on 5 reviews averaging 4.2 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.
Steer has been a game-changer for our shop! It has elevated our ability to acquire, engage and retain new and existing clients. We highly recommend. …...
Steer is the best CRM in the industry. I have left 2 times in the past 4 years for promises of grandeur from other big CRM's in the industry only to be utterly disappointed. I will be sticking with Steer, lesson learned....
Talked to Greg and decided to give it a try. Been trying to get in contact with them since to cancel and they will not answer the phone. I had to call my bank to put a freeze on the debited amount of $189 they charge every month for the …...
These guys keep calling me and telling me they’re Tekmetric even though I’ve asked them to put me on their DO NOT CALL LIST! Unbelievable!...
I'm Updating this review from 4 stars to 5 from over a year ago when the program was still just Mechanic Advisor. Back then I felt as if I wasn't using the program enough to truly make use of it and dropped it. Staff was wonderful, program …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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