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Stellar Management Reviews, Services & Trust Score

Stellar Management operates as a Security-First MSP with notable strengths in Strong communication, Security-focused operations, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 0 (15 reviews) AI Trust Score: 53/100 Security-First MSP Standard
Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Stellar Management

53
Trust Score
15
Analyzed Reviews

😊 Positive: 20%

😐 Neutral: 10%

😠 Negative: 70%

Yonkers, New York

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Service Delivery Analysis

Stellar Management operates as a Security-First MSP with notable strengths in Strong communication, Security-focused operations, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
Best Fit 10-100 employees
MSP Archetype Security-First MSP
Support Style Standard
Operational Maturity Established

Operational Scoring

70
Support
85
Communication
70
Technical
80
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Strong communication
Security-focused operations
Professional client interactions

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Package theft and poor security
Pest infestations (mice, roaches, spiders)
Black mold and maintenance issues
Lack of hot water
Management inefficiency and poor communication
Overpriced rent and unfair fees
Unfavorable neighborhood
Clean and updated apartments

AI Review Intelligence Summary

The reviews reflect a mixed experience with the apartment complex. Positive feedback highlights clean, updated apartments and professional management communication. However, significant concerns include poor security leading to package theft, pest infestations (mice, roaches, spiders), presence of black mold, lack of hot water, and ineffective management responses. Additionally, tenants report issues with rent overcharging, late fees, and legal actions, contributing to dissatisfaction. The area is also described as unfavorable. Overall, while some appreciate the upkeep and professionalism, many express frustration with maintenance, safety, and management practices.

Customer Review Highlights

Aron Marchak ⭐ 3/5

Terrible!!! My packages keep getting stolen. I've filed multiple police reports and management won't do ANYTHING! They let ANYONE into the building, even though there is a "security officer" at the front door. What are they even there …...

Classic Space ⭐ 3/5

Great management keep there property and the apartments clean and updated...

Dominique “Lil Bit” Berkley ⭐ 3/5

roaches and mices are everywhere black mold is continuing to grow in the bathrooms and now it's hard to take a bath or shower due to the simple fact that we don't have no hot water. Now we don't have hot water in the kitchen so it's hard …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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