Succurri IT Services & Support

Excellent response time, technicians are always knowledgeable, my issues are solved with far less fuss and consternation than me using Google to diagnose and attempt to fix computer problems. Fantastic company, highly recommend!!

I've worked with a lot of IT teams, mostly internal IT teams with the corporation I worked at. None of the those individuals or teams come close to the 5-star++++ experience I have with Succurri and its staff. They're great -- "great" as in …

Frequently receive excellent support for the team at Succurri for work related issues. Couldn't operate without them!

These folks are very helpful and knowledgeable when it comes resolving technical system issues.

These folks are at the top of their game. They can be busy but they get back to you on a timely basis and always seem to know exactly what needs to be done.

Best MSP in the Pacific North West. They take care of my companies communication, servers, firewalls, workstations, network. security, and the deployment is fast and accurate for each platform. Our infrastructure and security are managed …

8 years ago

3 weeks ago

a year ago

11 months ago

As always, great service...that is why we've worked with you for years!

8 years ago

It is always refreshing to receive great customer service like it did from Taylor and Andrey at Emerald City Solutions

I always receive excellent support from ECS!

I neded to update a printer driver and the response was quick and successful, even on a Saturday!

I have been using Succuri for years and have always had great experiences with their team.

Great team of people! No matter who I've worked with on any issue, I have always gotten professional support and speedy results!

These guys are excellent. They were able to bring me into compliance before my audit. Now they are my permanent support staff.
Thanks!

Super helpful, always respond to my questions in a timely manner and are great at resolving my problems or finding work arounds until the problem can be resolved.

I appreciate the professionalism. As the local go-to for IT questions it is great to know we have a team of pros that I can escalate the questions to or defer to depending on my availability. It's like having an extra employee with the expertise of a dozen IT folks!

Great team to work with. Always prompt and professional.

Professional Service with high quality, excellent response time, and good knowledgebase.

Phenomenal timely and accurate service. Every time. Thank you!

As a business, we have worked with ECS for nearly a decade. They are responsive, knowledgeable, courteous, trustworthy, and reasonably-priced. The owners, Grant and Andrew, are easy to get ahold of and they personally manage the account, …

Brenda is great at quickly understanding my issue and getting a tech assigned. Heber had the technical knowledge to resolve my problem but gets extra points for having patience with me.

6 years ago

Always quick helpful and kind!

I've worked with Succurri for several years and they have always been top of the game. They know their field, and they help us to stay up to date and up and running! Always a pleasure to work with! Highly recommended.

Emerald City and their care reps are amazing and easy to work with. Cooper was able to remedy my issue and did so on my crazy work schedule. Kudos to Cooper!

Wonderful Support. We had an unusual issue with a critical MSWord doc. Succurri's team was able to diagnose and fix the problem. And we are back up and running. Thank you, thank you, Huber, Cooper, & Taylor.

8 years ago

We used at least 4 IT companies at my last job before working with Succurri. I got to say, Grant, Andrew and his team do it right! Super easy to work with! Always were able to hop on my computer via their remote user and fix even the smallest of issues. I wish I could give them 10 stars.

Emerald City and folks like Taylor and Gabriel are the best. Smart, friendly, proactive. A pleasure to work with. They provide solutions to seemingly any tech-type issues, from setup to ongoing support. Make it easy on yourself, and work with these folks. Their knowledge, attitude and communication skills are the best!

We have been with Eckstrom since 2007, they are an excellent IT company. They are at the top of their field! The owner truly cares about you and takes the time to really listen and get to know your needs as a business. Very personable! Love them!

I highly recommend Succurri! They are always available when I am in need of technology help. I always have deadlines to meet and they make sure to address any of my issues right away. The staff are knowledgeable and friendly.

2 years ago

Emerald City Solutions is an amazing IT provider and partner for us. Their technicians are extremely knowledgeable, patient, informative and are always looking to ensure your systems are operating at the highest level and that you are …

sucurri is the real deal. i'm not a techie, they don't discriminate based on my ignorance and always get me back to work quickly

Heber deliveries! Give this man a raise.

You will never find a better team to manage your IT needs. Fast, Top-Notch, So very knowledgeable and on top of the newest issues and fraud. Can't recommend them enough

a month ago