Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 88%
😐 Neutral: 0%
😠 Negative: 12%
Great Falls, Montana
Sullivans Computers Quotes?Based on 25 reviews averaging 4.5 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication, a security focus.
Barry was insanely helpful, I was building a very high end custom gaming pc, and some of my components were out of my expertise, but Barry handled it in a extremely reasonable amount of time, from wire management to explaining how certain features work, I will 100% return for an electronic needs....
Incredibly rude over the phone. I asked for possible help with a diagnosis for my PS5, and instead of being polite, or pointing me the right direction he said “no” and hung up on me....
My laptop was slow they fixed it and it hasn't worked this good in a long time. GREAT SERVICE...
Had a second computer fixed again here - 5 years later! Again, same great results. Sullivan's gave great advice after intuitive analysis and understanding my problems. My computer is working faster than ever. That was so much better, and cheaper, than buying new....
Great customer service and communication. Single man shop so some patience is required. I was under no rush for my issue, so with weather issues, and holiday I got my issues fixed within a reasonable time....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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