Super in Ridgewood: 5.0-Star MSP Reviews & Trust Score

Super-G Intelligence IT Services & Networking NYC is a Security-First MSP based in Ridgewood, holding a 5.0/5 rating across 13 reviews. Customers most often mention Security-focused operations, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (13 reviews) AI Trust Score: 83/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Super

83
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Ridgewood, New York

Super Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Security-focused operations
steve
equipment
super
provided

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention a security focus.

Customer Review Highlights

Julia Tepper

We were able to get scheduled in for tech support and it saved the day. Super-G IT is very knowledgeable about firewall/Wifi and cybersecurity. Thank you Steve!...

Gregg Borri

Steve is very professional. I called him on short notice to install network equipment in my law office space. Steve reacted promptly, recommending business-level equipment and acquiring and installing a gateway, switches and WIFI equipment …...

Sofia Accardi

I couldn’t be more impressed with the level of service provided by Steve at Super G. He is reliable and efficient, no matter how big or small the issue. He finds a solution quickly and explains everything in a way that’s easy for our …...

Nathaly Velilla

We were more than pleased with all the things Super she has done for Grand city supply. Creating our website and all Technical support in the office. Steve is always quick to respond when we call . …...

George R

The service provided by Steve (Senior IT Engineer) was outstanding. I needed an upgrade to my Home internet network completed as soon as possible. Steve was punctual, personable, very thorough and very professional and patient. The cost for …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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