SuperGeeks Honolulu - MSP Reviews, Trust Score & AI Analysis

SuperGeeks operates as a Balanced MSP with notable strengths in Helpful support team. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
SuperGeeks logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.8 (120 reviews) AI Trust Score: 87/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for SuperGeeks

87
Trust Score
25
Analyzed Reviews

😊 Positive: 92%

😐 Neutral: 0%

😠 Negative: 8%

🌐 Visit Website

Honolulu, Hawaii

SuperGeeks Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
laptop
super
phone
computer

AI Review Intelligence Summary

Based on 25 reviews averaging 4.7 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Ann Kapuniai

Adan is the most helpful, kind, patient person and fixed my computer problem after many attempts from other experts....

Cyn Wong

I stopped in without an appointment & Brett performed a simple repair on the spot & had me on my way in under 30 minutes. Friendly service & fair pricing!...

Mark

Don was super helpful, very patient with me, and provided how-to guidance that was both easy to understand and got the job done efficiently. He was genuinely interested in solving my problem. Mahalo nui loa....

Riley Alden

My sim card was jammed and my data was having back up issues, so I went to SuperGeeks for help. Dane was so informative, he recommended an app for the data transfer, and fixed my sim card! Since it was just a simple 5 mins fix, he didn't even charge me. Will be going back in the future if I have more phone trouble!...

Brandon K

I had the pleasure of meeting Adam and the team yesterday, and they truly went above and beyond. I came in with a stressful BitLocker/recovery key issue on my laptop, and even though they were already working on another case, they …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss SuperGeeks.


No discussions yet. Be the first to ask a question about SuperGeeks.

When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>