📈 AI Insights
About Support.com
Support.com is a managed IT service provider based in Pasadena, California, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating Support.com should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
No AI insights available yet.
Our Analysis of Support.com
Based on available data, customer reviews, and service offerings, Support.com appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Pasadena often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Pasadena for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
Support.com is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Pasadena.
How to Choose Between Support.com and Other MSPs
When comparing Support.com with other providers in Pasadena, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about Support.com
Support.com provides IT Support, .
Support.com is based in Pasadena, California.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Pasadena typically depends on the size of your business, number of users, and level of support required. While exact pricing for Support.com may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 0
ERWIN SPENT SOME TIME INFORMING WHAT NEEDED TO BE DONE TO HELP ME WITH THE CELL AND DESK COMPUTER.
The person I had was great very patient and solved my problem and made sure it was fixed waiting until all printing done thanks for having such great staff
Sonny did a great job explaining his worknmon my computer
Work up one morning and my computer updating, Those updates seem to be totally corrupt and infected the computer making it unusable for work. US Tech support worked 3 days to clean the system and put my computer back in normal condition …
I give my experence 10 stars. Nice people who knew what they were doing. Very paaient with the 83 year old computer illirerate. Well worth the money
The technician who helped me was friendly, competent and patient. Thanks!
I used the tech support for System Mechanic because I had problems installing it and their tech support was fantastic. They certainly know what they're doing and had me back in business in no time. I certainly recommend them
I lost an entire day of work and with a 10 min call, support fixed it. Great value.
outstanding help and outcome from the iolo team! April & Roderick are good examples of true professionalism and service
The tech, David, I worked with was personable, has a "can do" spirit, and brought to my attention programs I might not need. Clean up task was thorough and I believe sound. His interface with me gave me a lot of confidence as I am newly signed up for Support.com. He is due many thanks.
Pedro the technician listened to my problem, ran diagonstics found troubles, repaired and checked unit with me helping me to understand situation and got me back on line. …
This is one of the best tech support I have had this company for years and have never had any issues with my computer
he was straight to the problem amd fixed it in no time. I am very satified
Excellent service from Joshua, took care of all my needs
Thank you
Henry, it was a pleasure having you work on my computer. I really appreciate your time and effort. So far it all seems to be working much better and faster than before. Thanks again Henry.
James
Excellent service good comms highly recommend
Support was extremely knowledgable and professional. Listen to my input and was very pleasant. Great service!
Response from the owner
After nearly 42 minutes of hand to hand battle with a pitch for Remove it all from the 801 number at System Mechanics, I was connected to Jamie, a highly trained upper level support specialist. She proceeded to apply maybe a dozen …
Mr. Samson was very professional and took the time and his knowledge &, experience to find the complex problem in our computer. We want to thank Support.com for having a technician like Mr. Samson to help us.
Becky & Joe, Washington State USA
Jamie Quinto was my support technician. She interacted with me in a courteous, professional and patient manner. She explained the progress of installing and updating features in language that I could understand easily. She was pleasant …
had major problem due to death of and replacement of sim drive and the got it all fixed
Agent was easy to get along with and he solve my issues.
My Tech Mhon Carlo Samson probably was the best tech that I have had and I have been with this company for years.
Competent, friendly, patient, wonderful service. The annual charge is a bargain and well worth having the comfort of having a skilled tech available to solve my computer problem.
I was transfered to a great technician who resolved my problems!
My computer slowed to a very tired snail's pace. It took at least 10 minutes to open a program, search window or browser, anything. An update failed after trying to upload for 4 hours. With the help of several tech experts, each of whom …
My computer crashed, I think it was corrupted. Thank you for fixing my computer rapidly. I was able to continue my workday, thanks to you all!
I received prompt, professional service that resolved my issue immediately. I was very pleased with the experience.
My technician Jeffrey was very helpful and patient with me. However your salespeople are very pushy and trying to push products on me that I don't need. Thank you Jeffrey appreciate your help
James Reeves did a great job working on my computer issues.
I am very satisfied with his work
MY TECH JON HABEL WAS THE BEST I EVER HAD FROM US TECH.
HAVING HIM SERVICE ME I LIKE IOLA MUCH BETTER NOW.
Tech did a great job, and was very pleasant.
The person that helped me was fast, knowledgeable, and fast.
Very personable. …
I was thoroughly pleased to receive the computer services of Fernando from U. S.Tech Support. He was very helpful in providing his expertise in assisting me to switch over from Windows 10 to Windows 11.
Easy to work with. Very informative!
Cannot say enough about the service I received. Best Ever!!!!
The person I spoke with was pleasant and knowledgeable.
Henri B did an excellent job being assigned tech. to the cleaning issues on my computer. Very thorough & professional as he explained very patiently to me as he proceeded with his work. My reason for a rating of 5 was due to being …
After some minor difficulty in reaching a technical support member, he was patient and very professional in handling my frustrating issue.
Quick professional support to resolve my problem. Highly recommend these folks.
i had systems mechanic downloaded again(new computer)service was great, my tec josh was very helpful as was the tec that helped 2 months ago thank you Ralph
Have used U S Tech Support for many years with excellent results.
Fixed my data transfer fast -pleasant.
The group at Support Tech were very helpful installing what I needed for my phone and computer. I highly recommend to anyone needing assistance to contact Support.com.
Had several problem all are fixed very fast
Pedro was excellent. He guided me patiently.
their Tech customer service was amazing
The support session did not take long. I like having a technician take charge of my computer and look for errors or viruses. I feel that my computer will run better and that I can have my questions answered.
Aaron was extremely helpful and patient. I learned a lot.
These people are criminals! I used them in December 2024. I only agreed to a 1 time use not a monthly subscription! They have been taking $49.95 from my account since. I called my bank and charged back but my bank only gave me 4 months …
I will not go without your Protection and support! You are always up to the task!
I’ll definitely come back again. Nice place to visit.
James was very pleasant & helpful in solving the issues I had.
Terrific, worked out my issues quickly and professionally. Good work!
Jonathon was excellent getting my printer/scanner reconnected.
US Tech Support is well worth the money. They take the time and effort to fix the issue. They do not give up!
Techsupport Don< exceeded my expectations
Thank you for the effective cure to my problem. Thank you for having such dependable tech support.
Very patient and polite service staff. Cmopany located a hop, skip, jump from me; however, service center in the Philippines.
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