Support Teq Pleasanton - MSP Reviews, Trust Score & AI Analysis

Support Teq operates as a Security-First MSP with notable strengths in Security-focused operations. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
Support Teq logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 2.1 (7 reviews) AI Trust Score: 26/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Support Teq

26
Trust Score
7
Analyzed Reviews

😊 Positive: 28.571428571429%

😐 Neutral: 0%

😠 Negative: 71.428571428571%

Pleasanton, California

Support Teq Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Security-focused operations

Most Common Customer Feedback Themes

Security-focused operations
scam
computer
ipad
windows

AI Review Intelligence Summary

Based on 7 reviews averaging 2.1 stars, overall feedback is below-average. Customers most often mention a security focus.

Customer Review Highlights

John Smith

This is a scam company. They told me that my Windows computer has a virus. I don't even have a Windows computer, I use Linux. …...

Elias Amador

SupportTeq worked on my Apple iPad, totally screwed it up and destroyed my internet connections on my Windows computers as well. They use people in India who know nothing. A scam, avoid them at all costs....

John Norris

IT'S A SCAM...

Kaiba Corporation

These guys are Indian scammers, look at Malcolm Merlyn's video, he exposed them....

Kathleen Metcalf

Fixed many problems for us on both iPad and MacBook Pro...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Customers Are Asking

Support Teq isn't claimed yet, so it can't answer these directly. Log in to claim this listing and answer them.

Questions & Discussions

Ask questions, share experiences, or discuss Support Teq.


No discussions yet. Be the first to ask a question about Support Teq.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>