Surf Communications in Summerville: 5.0-Star MSP Reviews & Trust Score

Surf Communications is a Established, High-Volume MSP based in Summerville, holding a 5.0/5 rating across 140 reviews. Customers most often mention Fast response times, Helpful support team, Exceptional customer satisfaction. Best suited for 25-100 employees organizations seeking high-touch IT support.
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⭐ 5 (156 reviews) AI Trust Score: 99/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for Surf Communications

99
Trust Score
27
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Summerville, South Carolina

Surf Communications Quotes?

Operational Assessment summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
starlink
jeriah
install

AI Review Intelligence Summary

Based on 27 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support.

Customer Review Highlights

Brenda Palmer

Highly recommend! Jeriah has installed twice for us, including a point to point wireless bridge running off Starlink in Rutherford County....

khe sanh

Jeriah, provided excellent service, he was both kind and considerate. He goes out of his way to provide customer satisfaction. It was a pleasure meeting him. Thank you...

Trudy Tatum

Excellent service! Did a great job installing on our steep roof and took the time to help us set everything up. On to of that, checked in afterwards to see if all was ok and if we needed anything. Couldn’t be happier with the whole experience....

Gary Verser

Jeriah is great to work with and his ability to complete the installation quickly , answer questions and provide direction was outstanding!!! He also has the ability to make the installation fun, which is rare! He is also very knowledgeable about the equipment and technology used! We were very fortunate to find him!...

Bonnie Evans

Jeriah did a great job taking care of our problems and repairing our system. He was very courteous and efficient! We highly recommend his service!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 25-100 employees organizations seeking managed IT services

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