Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 100.00%
😐 Neutral: 0.00%
😠 Negative: 0.00%
Waltham, Massachusetts
Surplus Technology Solutions Quotes?Based on 29 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support, strong communication.
We have used STS for many years. They are quick to respond, reliable, and friendly. Pricing is fair, and they have been a huge help in our sustainability and office renovation projects....
Surplus Technology Solutions were quick, easy, and very thoughtful with all of our requests. Got everything done in a timely manner and worked very efficiently....
Matt, Rob and the team worked very efficiently and even took a few more items we were dying to get rid of. Surplus Tech has been quite helpful cleaning up our E-waste and paper in preparation for our imminent office relocation. We have used them several times and will continue to do so at our new location. Thx again, RONL.....
Surplus Technology Solutions was great to work with for our company’s electronics recycling. I spoke to Lauren the owner when I called and she was very helpful and accommodating. Matt, who came for the pick up was also great. I couldn’t …...
Great professional company that was easy to work with. They recycle all electronic equipment, including, but not limited to computers & medical equipment and supply you with a certificate of destruction for any medical related equipment, …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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