Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 60%
😐 Neutral: 0%
😠 Negative: 40%
Bayonne, New Jersey
SWK Technologies Inc Quotes?Based on 5 reviews averaging 3.4 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.
Worst decision our company ever made. They were late on delivering what they promissed. Constant delays. They were disorganized and the customer services and consultants were absolutely hordenous. We opted to go elsewhere....
Thanks for the review, Ethan - we appreciate it!...
SWK is a fantastic company. Thousands of customers. I think they're even publicly traded. Love the people here. Highly recommend!...
SWK is excellent to work with. Their staff are very knowledgeable on the accounting ERP systems they support as well as the 3rd party add-on solutions to those systems. I highly recommend them to anyone looking for help with their Sage, Acumatica or NetSuite ERP systems!...
After 2 1/2 years and 100's of thousands of dollars in expenditures, we have yet to get a working software and we feel SWK lacks the knowledge to deliver our company a working software. Very disappointed with their service and support...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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