TDX Tech Bloomington - MSP Reviews, Trust Score & AI Analysis

TDX Tech operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 4.5 (22 reviews) AI Trust Score: 66/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for TDX Tech

66
Trust Score
19
Analyzed Reviews

😊 Positive: 89.473684210526%

😐 Neutral: 0%

😠 Negative: 10.526315789474%

🌐 Visit Website

Bloomington, Minnesota

TDX Tech Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

thanks
thank
appreciate
taking
rate

AI Review Intelligence Summary

Based on 19 reviews averaging 4.5 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Bradenlee Gunt

Ok I'm doing this review because google is asking me to review places I've been, from multiple deliveries in the past I have to say the atmosphere is great, friendly and professional. I've met warehouse and office employees on deliveries, thinking about this makes me wish I still delivered that area ?. …...

Karen Phillips

Heard terrible things about them, plus they messed up all of my businesses networking and charged us a outland us price....

Skylar Smith

Thank you for taking the time to rate us, Skylar – we appreciate it!...

G Mitchell

TDX has allowed us to expand nationally quickly and with little expense....

Raihan Mia

Thanks for leaving us this rating, Raihan - we appreciate it!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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