TECH CLINIC MSP Review: Ratings, Trust Score & Services in Rockville

TECH CLINIC - IT SOLUTIONS is a Established, High-Volume MSP based in Rockville, holding a 4.9/5 rating across 180 reviews. Customers most often mention Exceptional customer satisfaction. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.9 (180 reviews) AI Trust Score: 99/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for TECH CLINIC

99
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Rockville, Maryland

TECH CLINIC Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

elman
watch
laptop
gave
port

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Andrew Kraus

Elman Turanli (aka Tech Clinic) did a great job building/wiring a boutique professional microphone, the Endora, from JLI Electronics for me. The finished kit works perfectly in my recording studio and provides huge value for the cost! As …...

Sun C

Awesome experience with Mr. Elman! He was very professional, honest and knowledgeable. I had my old MacBook Pro speakers replaced. Quick turnaround and at a very reasonable price. He was nice enough to deliver it to me!...

Alberto Ortiz

I'm temporarily in town for work and had an unexpected issue with my laptop tablet. I contacted Elman last night and gave him the details. My laptop charger wouldn't enter the port and when I tried the port itself gave off sparks. Elman saw …...

Kayla Winder

My mother found this nice gentleman to help us out with my watch. The watch would keep turning on and off constantly. I did not want to buy new one but I did. We brought the watch here and Elman got the battery for the watch in 5 days and …...

Guven Mertese

I am such a clumsy guy and I keep cracking my screen. These guy fixed my I phone and iPads more than 5 times. Never had a problem. Thank you for the reasonable price and great service....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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