TechSherpas 365 in Tampa: 4.5-Star MSP Reviews & Trust Score

TechSherpas 365 is a Balanced MSP based in Tampa, holding a 4.5/5 rating across 13 reviews. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.5 (13 reviews) AI Trust Score: 62/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for TechSherpas 365

62
Trust Score
13
Analyzed Reviews

😊 Positive: 84.62%

😐 Neutral: 0.00%

😠 Negative: 15.38%

🌐 Visit Website

Tampa, Florida

TechSherpas 365 Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

techsherpas
training
class
both
instructor

AI Review Intelligence Summary

Based on 13 reviews averaging 4.5 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Casey Evert

I recently took the Microsoft Azure Admin course and was impressed. The bistro was great, and hands on in teaching. Though it was a class, I felt as if it was just the instructor and myself. He answered every question fully, left no doubt …...

mike h

I have used TechSherpas twice now and they have exceeded expectations both times. Their instructors are always knowledgeable and the content is exactly what you need to pass your exams. I would highly recommend TechSherpas for any Microsoft training needs....

Dale O. O'Connor

Signed up for a Microsoft Azure class which was cancelled and another class that cost much more was proposed which I declined. This class was work sponsored so approval was already made for the initial training. This company suggested a …...

Elena Roe

I had a great experience with TechSherpas! The instructor was excellent. He is an expert in his field. Also, the staff go above and beyond to accommodate the students....

Sven Akerman Jr

I heard that TechSherpas 365 is under new management and wanted to share a very positive report (esp. for those reading some old reviews >9mo). Although I had not had any interaction under the previous management, I can definitely speak to …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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