TEKConn (New York) - 5.0/5 Rated MSP Reviews & Services

TEKConn is a Balanced MSP based in New York, holding a 5.0/5 rating across 49 reviews. Customers most often mention Helpful support team, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (49 reviews) AI Trust Score: 90/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for TEKConn

90
Trust Score
25
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

New York, NY

No address listed

TEKConn Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Professional client interactions
Technical execution concerns
Fast response times
Security concerns

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, professionalism, responsive support. Some reviewers raised concerns about technical execution concerns, a reported security issue.

Customer Review Highlights

Sean Burnett

Dr. Turpeau provided a great system for us to communicate better and improve our marriage. Through a variety of strategies, these techniques helped us communicate more effectively with each other while minimizing the noise. The included material reinforced what it takes to have a healthy and happy marriage....

Boots Whitlock

They do the job....

steve roeder

Fantastic service pleasure to Business With their teamwork is beyond Words...

Danielle Chase

My technician was super helpful, spending extra time with me (on a Friday afternoon!) to ensure the task was fully completed....

GRACE ANGELA HENRY

TekConn reached out immediately upon receiving a security breach notification that my computer didn't even detect. It was outside of work hours and they solved it immediately. Teckconn keeps me protected!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Clutch AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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